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Dimitris Petrakis -
3 months ago
Although a beautiful clean hotel, the negatives pile up. I went to Munich on a business trip with my colleague. Both Greeks by the way. Our rooms were already prepaid by our company. However, although this was nowhere on their website, we were asked during check-in to pay 100 euros deposit of insurance each, upfront, in case we did any damages and this amount would be returned after a few days. Seriously now?
In the reviews in here, I read a translated review from an Arab client who says he was asked the same, although in his case it was 300 euros (!!!).
So, never again.
Furthermore: I dropped my Bluetooth headphones at the bar and the next morning I asked the receptionist if they found anything. She said "no, sorry, we didn't". I replied "they are behind you in that box".
She turned around, saw them and handed them over to me.
If she would have cared, she would have looked. But she said "no" without doing a check first.
The hotel is nice and the personnel, other than that, was alright. But I will never go there again, nor will I ever recommend it to anyone.
PS: My colleague had Internet problems. He had to pay extra for fast internet - again, something that wasn't mentioned anywhere when we booked the rooms. Fortunately I have unlimited data and never cared for it. But when it is essential for your job, it is quite annoying that the hotel doesn't have what it takes.