Hotel Motel One Berlin-Hauptbahnhof

5 Mardee Sherman - 3 months ago

Very nice hotel and very reasonably priced. But the location is what makes it very good! Just a block from the Berlin Hauptbahnhof and so convenient. The room was very nice - not large but not cramped either. It was very clean, the bed was comfortable and there were some nice touches like ambient lighting. The television had a lot of channels, including some English ones. The hotel offered a very nice breakfast and the staff was very courteous and friendly. I would definitely stay here again.

3 Marko Djordjic - 3 weeks ago

Minimalism as a design principle is very welcome, but only to the point in which it does not subtract from the function. Unfortunately, in this case too much minimalism led to reduced function in rooms. Breakfast is one of the poorest I have had. It almost leaves an impression that this establishment does not have a kitchen, but rather that the staff is running back and forth from Aldi to bring something to serve in the morning. There is no omelet a staple of all breakfast buffets, and hard boiled eggs are served with shells for us the visitors to peel them.

5 David Speidel - 2 weeks ago

Clean and comfortable rooms offering everything you need. The location is across the street from the main train station and mall. We only stayed one night but it offered a great landing point for one night before we settled into another part of the city for a longer stay.

2 Jojo C - a month ago

Pros: clean, modern design, breakfast staff friendly, comfy bed
Cons: front desk staff not so friendly, seem unhappy, especially the Hawaiian shirt lady who looks angry, no water kettle or phone in the room. Poor wifi. Their line is always busy. Location is not lively. No cafes around, have to walk about 8 min. to find a neighborhood restaurant.

1 Robin Hageman - a month ago

Due to a delayed train, we arrived at the reception after midnight. The welcome was not really friendly, and the receptionist seemed annoyed. The biggest downside was our experience with the so-called late check out on Sunday. Both on the day of arrival and the day before departure, we asked the receptionist and both times they said the late check-out was no problem. We hanged the 'Do not disturb' sign on the door handle and went to sleep. The next morning at 12 noon - my partner and i still in bed from a long night Berlin before - a cleaning lady storms in without knocking. We had to get out according to her because the checkout was at 12 noon. Despite our insistence that we would not be leaving for another hour, she remained standing in the doorway and asking us to leave. After we made it clear to her that we had a late check-out and that we are entitled to a late check-out, she angrily closed the door. A very unpleasant and unacceptable experience.

1 cats cats - a month ago

I've been attracted by the nice and design picture of the reception and the bar room. The rest was very disapointing. The rooms are very very very small (once again, they attract you with the "king size bed" but the room itself is the smallest room I've ever seen in my life. There is no restaurant inside the hotel (just a kind of snack bar..), no food or drink machine ( so you must buy 0.2l orange juice at the bar if you want to drink something, prepzre the money), no water bottle in the room. You can not lock the toilet door when you're inside, the curtains let the sun light enter because it is not a blackout curtain (so you're woken up at 6 am in the morning). The breakfast, organic described, if disapointing (13 euros) for germany : no crumbled or fried eggs, no real ham (only salamy). So I'm not happy at all, and it was not cheap ! (375 euros for 3 nights !)

3 Florin Brebenel - 4 months ago

Nice room, nice location except the staff. I booked and payed on booking.com and they told me that i need to pay again with cash to prevent scammers ( probably insinuating that I am the scammer and also my company and now i need to take a refund on booking.com because i payed twice for 1 night and to report this issue and remind this for next time, never had this since 2 yesrs ago even i had dealed with other to hotels in Europe hundreeds of times , and also , after 4 hours since the check in, i was turning back to hotel and the staff from reception wanted to check me in wich room i'm staying and alsonto verofy if i have the acces csrd and ...also.... picking me up,from the crowd and i don't know how to qualify this.