IntercityHotel Berlin Central Station

4 Nikos Lipscomb - 4 months ago

Fantastic location, and it’s very useful to be provided with free public transport throughout Berlin. The room was modern, the staff were friendly and the breakfast was excellent. As a double room, it would have been fantastic but we booked a hotel room for three people, and what we got was essentially a double room with a single bed squeezed perpendicular to the bed. This made the room feel very small, as you could barely even get to the other side of the double bed. Be cautious when booking for 3 people.

1 Taylor Menard - 4 months ago

Hotel was in great location, and a reasonable price. The hotel was great on about every criteria except the only reason you get a hotel. To have a good nights sleep. Something you can’t do at this hotel as the thermostat will only go down to “minus 9C” which is I’m assuming 9 below normal. The rooms are unbearably hot and uncomfortable. No blankets or clothes needed for this personal sauna they call a room. I call the front desk and asked for a fan, none. I asked how I could get my room cooler and offered to pay whatever it took to get the room cooler. They recommended opening the window. We came in the beginning of May so the weather was upper 60s in the day and mid 40s at night. So that sounds great, except the window only cracks about 2” and when it is cracked the room ac doesn’t work. On top of that if you want the open window to help at all the curtains have to be wide open. Exposing your room to every room above you.
It seems like all of these hotels are “going green” and saving big bucks on the air conditioning bill. Will not recommend.

4 terry ellis - a month ago

I spent 2 weeks at this hotel, staff was pleasant, buffet breakfast was wonderful. Rooms are basic, but very clean and the bed was comfortable. The location was ideal. 45 minute walk from all three central areas. Connections to all forms of city transit and national rail is superb. I felt at home during these 2 weeks. Thanks to all the staff. I would definitely stay again.

4 Dan Khaos - 6 months ago

Great location (less than 5min walk from the main station), very convenient and within easy reach of main attractions.
The staff was very kind and the facilities are modern.
The bed wasn't very comfortable but that depends on what you are used to.
Breakfast was good, nice choices available.
I will definitely stay here again.

5 N D - 4 months ago

Thank you IntercityHotel Berlin. You were very nice and helpful with printing out documents I needed for my flight to the US. I was not even a guest at the hotel, which makes the service of the front desk staff even more appreciated. They really came through for me during a time of stress.

I only wish I had booked a room there as it also looked like a much better establishment than where I was staying. If other services and room quality are as good as this I would definitely recommend.

2 Артур - 3 weeks ago

Teach your staff to communicate more politely, without aggression. I didn’t have time for the checkout in the morning, so I just left the keys without paper work, followed by a lot of complaints and recommendations to get up early, I didn’t ask them for their opinion.

Lived in hotel for three nights straight.
The location is great.
I didn't have time for breakfast, so I can't rate it.
The room was frankly dirty, black stripes all over the carpet (dirt).

5 Jake Croft - 3 months ago

I would say the best thing about this hotel is the location, you are a stone's throw from Berlin hbf, from there you can easily get to all parts of the city. I got given a travel card when I checked in which covered the cost of all train travel within the city limits, not sure if that's standard but if it is that is fantastic and would make me stop there again for sure. Staff on reception are very friendly. Everything else is pretty standard.