Le Méridien Munich

5 Luke Zavislak - 4 months ago

My stay was absolutely fantastic! The staff was very kind. The bar tenders even cut my mango for me. It was so great the bed was comfortable, right in the heart of Munich. Everything was within walking distance including the main train station was directly across the street! Great pool, and just all around fantastic!

5 Jeffrey Keenan - 3 months ago

Absolutely perfect place to stay with a family. Super convenient location, less than a minute from the Hauptbahnhof or the U lines. The city center is a 10 minute walk. The pool was a great way to cap a long day out in the city for the kids. Already looking forward to our next stay!

2 Ren - a month ago

The room and hotel are nice but very poor services we couldn’t find the simplest items in the room such as slippers, menu , tv remote control!! No tooth brush no toothpaste..when we checked in there was a used towel in the bathroom!! We will have to call them several time for them to respond and get what we asked for ! Also forgot about cleaning the room ..you need to talk to someone to ask them to clean your room every single day ! Also they always forget to bring all the food you ordered..must be something missing!! It’s really frustrating!! We went there to enjoy instead we were so upset every single day of our stay .

3 Maria Malanina - 3 months ago

We travelled for two weeks in Germany in May-June 2022 and stayed in different hotels throughout our journey. This hotel was definitely not the best one as per my opinion.

As many of other review mentioned, the rooms are obviously dirty: dust everywhere, cups and spoons dirty and not changed, the carpet in the hallway covered with small rubbish. I found some things that were left by previous visitors - again, no proper cleaning. I had a cup of tea and the cup wasn't changed for 2 days.
We booked a stay for 4 persons (2 adults, 2 children). We were "upgraded" to a suite that didn't have doors between rooms. It means if one family member makes a noise at night, everyone is awake. No privacy. Can't even watch TV when kids are sleeping.
Late in the evening the TV turned on by itself and showed a message "Welcome, Mr. Smith". I was wondering if this Mr Smith was checked in into our room and would come soon.
The staff in the hallway totally ignored me when I was passing them by and kept loudly talking to each other. I wouldn't have minded it before, but one staff in another German hotel was so helpful, she greeted me and even held a lift door for me out of courtesy.

As for the positive remarks, the location is convenient if you need to get to the central train station. (But be aware of the disadvantages of such location as well).

Breakfast was decent with many local options. Staff was also helpful in the breakfast place. I noticed it is common in Germany to collect plates once guests finish eating (I consider it as they politely asking us to leave). I guess the staff is trying to increase the turnaround this way.

2 Abdullaziz Al-Abdullatif - 2 months ago

The service in this hotel is below the average and not meet 5 stars hotel standards.. I booked junior suite for family vacation and when I arrived at 4:00pm the suite still not ready! The customer experience at the reception is un acceptable.. 3 desks and only one of them is serving, no body take care about the luggage at the hotel gate and finally dereliction in rooms readiness.

3 Sean Douglas - 2 months ago

Three rating based on what should be a 5 star hotel. If I went in without any knowledge I’d say it was a very average 4 star. Rooms are bland and very plastic feel. Did not feel like a 5 star experience at all!

2 Banya Hwang - 5 months ago

Good location. If you plan a day ahead you could walk around the city from the hotel. Easy to get here from the airport. Staffs are German standard friendly. But second day my son was complaining there’s something his under the bed and I found the piece of glass. We asked for nothing else but feedback but no feedback and message didn’t get to the management at all. Maybe its a not a big deal for the hotel to find the glass piece from the guest bed.