1 viktoria kainz - 5 months ago
The room wasn’t cleaned when we arrived, it was dirty and used. A book disappeared from our room, we think a staff stole it. The breakfast on the first day was unreasonable. The cutlery was dirty and unwashed. The cups were gone when we arrived for breakfast and then the staff put new cups to the buffet. But the cups were not cleaned and came directly from the package.
An impudence!!
Suddenly at one night a loud noise appeared, the heater made such a noise and we couldn‘t sleep at all. It didn‘t stop, many rooms at the second building had this problem. (there are two buildings) For the next night we became a new room and this was the slightest the hostel can do. In general, I think most staff wasn‘t qualified for their job and we would not recommend this hostel at all.
We are school class from Austria and we hope you are going to find a better hostel for your stay in Munich:))