2 Eric Minch - 4 years ago
This is one of the few places to buy groceries in the Altstadt, so a couple of stars for that.
Otherwise this place is execrable. I've lived here in the Altstadt for nine months, and prefer to shop further away, where the prices are lower, the selection larger, and the staff more helpful.
Example #1, I once went in for a couple of grocery items, and was pleased to find that the second cash register was open, so I stood in line behind three other customers, and when they had been checked through the cashier told me "Sorry, I'm closing, please go to the line at the other register."
Example #2, I accidentally went in using the exit door, and an employee yelled at me that I should have used the entrance door. When I was done shopping, I headed for the exit door, but another employee yelled at me that the door was blocked for cleaning, and I should use the entrance door to exit.
Example #3, tonight I got there 5 minutes before closing, but the doors were all locked. There were still customers being rung through the cashier. I knocked on the door and one of the employees came to it and shook his head. I pointed to my wrist (indicating the time), and he waggled his finger at me.
Executive summary: go there only as a last resort, and even then expect to be disappointed.