5 Ben Prins - 5 months ago
We have traveled to over 30 countries for both business and pleasure. We have stayed in hundreds of hotels and being served in many restaurants. We can honestly say that our experience here is right at the very top 5 all time best.
It isn’t just the pleasant Decor, cleanliness, short distance to downtown, amenities like hot tub and spa and a wonderful breakfast but… It’s the way we felt at home that really made a difference. The staff from reception through to housekeeping were so friendly and thoughtful. They just had all the small details figured out. If we were going for a spa we’d magically find our drip towel and slippers set out for us. After spending a couple of mornings in the hot tub overlooking Heidelberg the next morning I discovered that they already laid the towels out for me.
And then… There was the over the top offer… Two perfect electric bikes a bit available for a bike ride up the river. Like what hotel has that benefit available for the guests?
Bottom line… We can’t say enough about how much we enjoyed this place. Thank you to the staff and proprietor for such a wonderful and pleasant day.