BIRKENSTOCK STORE

4 Santiago Perez - a month ago

Zhe Germans and their traditional brands…Birkenstock’s store near the Axel Springer Platz (Jumping Axel Spot) is an example of a reborn brand: 250 year old brand…150 euros for a pair of sandals…and be-warned: during the summer there is a queue. I have 2 pairs and use them as house shoes. Confortable for some, ugly for others, Birkenstock is here to stay.

All sandals are named after cities, why no Hamburg? Probably rain shoes. Cheers!

5 廖崧淵 - 5 months ago

Although it took some time to locate this petite store, it certainly has all elements to be a must-come-again shop in Hamburg. First, it's well organized, and easily to spot the stunning new collection of the year once you set your foot inside the door, and other classic options are loyally sitting on the shelves. Second, the charming staff are prompt to questiones and very willing to help. With no hesitation, two new pairs of sandels are in my hands and the joyful shopping experience will be always on my mind. The staff even waved me good-bye through the glass, truly heart warming.

1 Ben Pester - 2 months ago

It's 2022 if you're gonna changing your opening hours a white piece of paper on the door is absolutely useless for your customers. Update the Google hours.

1 Margot Goujon - a month ago

no stock on some items, not much voice neither. people not welcoming, maybe they don’t want to sell and they are probably understaffed

5 Jonathan Schwartz - 2 months ago

Fantastic service with a deep selection. The staff could not have been more helpful or efficient.

1 Jane Pang - 2 years ago

I went and asked few questions regarding the shoe sizes. One assistant with curly hair very rudely got me the shoes. She was very upset that I wasn't getting the shoe that she got me. I asked for another design and once again very rudely said, "are you going to buy it this time or just look?" I guess it was very hard job for her to go up the stairs to get the shoe. I really didn't wanted to buy from her but had to as it was a gift. 2 other Counter assistant was reasonably nice. I felt that the curly hair assistant was just being racist towards me because I'm Asian. I could tell this by her greeting a German man entering the store infront of me with a smile but completely ignored me. Store itself had lot of designs. But customer service, very unhappy experience.

4 Jaco Soler - 3 years ago

I was satisfied with this outlet. They had all the basic styles and new items with stocks of different sizes. I was assisted promptly and got everything I needed for gifts to family. I guess I was lucky cause it was busy but not crowded and the staff were friendly. I loved the location as well.