Sheraton Frankfurt Airport Hotel & Conference Center

4 Josh Newsham - a month ago

Great place to stay if you have an early morning flight. Sadly I only got to talk with the night clerk, but he got everything figured out for us. One of the main issues I had was that our flight was cancelled for the night and our baggage was under the plane. I was hoping they would have a mini store where we could buy toiletries like contact solution and deodorant. Sadly they don't carry these items or have a store nearby to purchase them. The rooms were amazing except that there wasn't a vent in the bathroom. So taking showers ended up steaming the whole room. But other than that I loved this stay!

2 Ryan Williams - 5 months ago

Location to terminal is amazing. Less than ten minutes from my room to airport check in. Wonderful.
Restaurant and food prices at the hotel are extremely high. I was charged €32 for a breakfast that maybe should have been €15? Lots of staff working the breakfast room, but very inattentive. Food was average at best.
Same with dinner. Decent food, but my dinner bill was €70 for soup, curry, and a cocktail.
Nothing about the food and drink offerings warrant even half the price they’re charged.

3 Virgie Marks - 2 months ago

The location was convenient. My husband stayed here prior to my arrival, then we stayed there again before returning to the States. My husband and I really enjoyed the friendly service at the lobby bar. Pretty cocktails, and we recommend the Cesar salad!

But it was a little confusing to find because Sheraton and Marriott share the property. The garage was also closed due to repairs or construction (I can't remember exactly) and no one around to help assist people to offload from the car to the lobby. I had to go up one level to reception and hijack a luggage cart. There was a gentleman standing in front of reception. I don't know what his roll with the hotel was. I assumed he was a porter or bellhop. but he never offered to help when I asked about using the luggage cart. So I took the cart and returned to the garage where my husband (and a couple other cars) blocked the parking gate to offload luggage. My husband returned our rental car because there was no where for him to park, while I moved 3 large suitcases, 2 carry on bags, shopping bags, and coats (for travel) alone to lobby reception. That's a lot for one person.
Had I been alone with a car, I have no idea what I would have done.
While we loaded the luggage cart. I noticed another couple arrive with a toddler and infant. They had luggage, car seats, diaper bags etc. And there was no one else to help them. I offered to let them put some things on our cart and we all somehow made it to the lobby. If they were going to close off parking, they should really have people available to help guests.

The rooms were nothing special but completely acceptable. The AC sounded like it was running, but I could not feel any cool air coming out of the vents. The different corridors were a bit confusing.

I would stay here again if I had to, but I might try the Marriott to compare.

5 Dimitra Efthimiou - 4 months ago

Although we had a complimentary stay there due to the fact that Lufthansa managed to make us miss our flight, I can say that the staff was really kind, helpful and friendly. The room was satisfactorily big and clean and the food was delicious. Easy checkout and conveniently situated within the airport premises. If you happen to find yourselves there, give it a shot

5 Sean Marks - 3 months ago

This was my time visiting Germany / the Frankfurt area and I’m glad that I chose this hotel. The hotel is conveniently located within walking distance to terminal 1 of the Frankfurt Airport.

I know your probably thinking / saying but what the noise level like being at the airport!! I must admit I was very impressed I didn’t hear a single plane take off during my 4 day visit here.

When comparing this hotel to others located in downtown Frankfurt I highly recommend this establishment over any other hotel in Frankfurt. The downtown area is extremely noise, and certain corner you don’t want to be on after dark.

The staff at this hotel is absolutely amazing!!! Everyone is super nice and everyone always seems to have a smile on their face.

The room are extremely clean and the liens are changed daily.

Once again I highly recommend this establishment and I can’t wait till I have to visit the area again because I will with doubt be staying here!!

4 Agnes Kallin - a month ago

Superb rooms but after the restaurant closed at 10 pm we could not get anything to eat. Luckily the McDonalds nearby was open. In the bathroom we would only get 1 little bottle of shampoo, shower cream, hair balm and body lotion, although we were two people in every room. That was a little greedy I think, every other hotel I have been to offer at least 1 little bottle of hygienic articles for each person staying there over night.
The rooms were clean and tidy though and the hotel is very near the airport. That is good.

5 Laura H - 4 weeks ago

Simple comfortable and functional hotel for those staying at the airport. You get a good bed, clean room, enough towels and good water pressure – all within a short walk to the terminal. There are a few toiletries but otherwise, it is a stark hotel made for layovers and early flights. The rooms are sound proofed so despite being attached to the airport, I never heard any airplane noise.

Check in and check out at busy times can be chaotic with people rushing to catch onward flights. I checked in and out at the same time and just dropped off the room key the following morning avoiding the long line of guests and flight crew checking in/out.

As a woman travelling alone, I REALLY appreciated the large metal bolt on the door – especially at night when there are guests coming and going at all hours down the long corridors. They had a restaurant on site called the Eatery which was inviting for the most part except for the fact that all guests had to walk through it to go to the airport bridge.