Lufthansa Welcome Lounge Frankfurt

5 Pierre Tan - 4 months ago

Excellent arrivals lounge in Frankfurt. The lounge was little difficult to find as the signage is small, but the Google Maps location is pretty accurate so just walk in that direction (and be on the arrivals level).

Not crowded when we visited Friday early morning. The upper level has comfortable arm chairs, a dining area, a small working area, and a quiet room with long chaises for taking a nap. The lower level has 26 well-appointed and clean shower rooms with huge raindrop showers - a godsend after a long transatlantic flight!

The staff members were all without exception warm, welcoming, and helpful. The food selection was the only downside to this lounge, as it was somewhat limited - but what they did have to offer (for breakfast at least) was good quality.

Overall, a great place to stop by and freshen up in the Frankfurt airport if you’re traveling on Lufthansa.

5 Thomas Meyer - 4 months ago

Awesome arrivals lounge with great showers after a long flight and some delicious coffee and breakfast.

5 Tim Burton - a month ago

The Lufthansa Welcome Lounge is a great spot for a quick relaxation pause after a long haul flight, ahead of a busy day. There are plenty of showers available downstairs, which are well presented and properly equipped for an arrivals lounge. Be aware that entry to the showers closes before the lounge itself, by approximately 20 minutes. From my experience it has also been fairly quiet which is just what you want. Perhaps the Welcome Lounge is a little tricky to find and a decent walk if you're arriving from the Z Gates and therefore Arrivals A1 and A2, but it's well signed nonetheless. It would certainly be beneficial if the lounge remained open a little longer in the day for those later flights, and especially ones that are a touch delayed that could cause a missed opportunity for a quick freshen up ahead of afternoon meetings.

5 Grace Lonah - 4 months ago

One of the best lounges I've been in. Good food ( full of variaties), cheerful staffs and clean restrooms

4 Pradeep Chandran - 3 weeks ago

We used the business lounge near gate B44. It is still coming up to full level after the pandemic closure. It was a pleasant experience but nowhere near that offered by Middle East and Asian carriers at their home bases. The departure announcement board did not clearly show the boarding time. That would've been helpful. The Lufthansa app did give a notification.
This is not about the lounge but rather about the operations. Lufthansa did not use multiple jet bridges to board a 744-400 (two class config). We were at the gate when the flight started boarding and boarded first but the possibility of boarding at your convenience for business and first class passengers would've been impossible with this structure. I am assuming this is due to staff shortage at Frankfurt airport.

1 JulieBlueSerb1234567890 Rfgh - 9 months ago

Dec 31st flight was less than festive. Too many crew, too little output. The flight crew, although polite, were reluctant to provide standard service. Even a request for hot tea was met with a response that it was an inconvenience to prepare and only bottled water was available. No juice, mixed drinks, or snacks. No mid-flight service. The crew gave the impression that were flying steerage class.

4 Richard Lai - 4 years ago

Love this idea. A little hard to find because of the lack of directional signages. You have to leave the baggage reclaim area before finding the signage outside. You get good hot and cold food and beverages which is great after a long journey and the toilets are immaculate which is wonderful for a shower or to refresh yourself and change to a fresh set of clothes.