1 Yanella CG - 3 months ago
Bad service + No baby friendly. I went last week with my partner and our baby for dinner. Took a lot of time to get the menu, to order and to ask for a baby chair. When we asked for the baby chair, the waiter (old short bold man who speaks spanish) said that they didn't have but he will have a look. We wait a lot until he finally brought the drinks but he left inmediately, so we didn't have the chance to ask again for the baby chair. In the meantime, another family with a baby came to the restaurant. A different waiter attend that family very fast. The menu, the drinks and a baby chair came very fast! When we claim to our waiter for the baby chair, he said, oops, sorry, the other waiter brought it first, there are no more baby chairs. That answer was unbelievable, we complain because there were 30min of difference between we arrived and the other family arrived. So, we decided to left, the waiter brought the bill (ironically very fast) and gave a discount of 3 euros. Even that, the bad mood was there. He only said, you can not get angry, that is life ... such a lack of empathy. When we left Las Tapas was already 6.30pm, all the restaurants were so busy, and was VERY difficult to find another restaurant with a baby.