Ai Fitness Dortmund City

4 Stärke Mann - 4 months ago

I have a really good impression of this gym.
The weight plates are well-taken cared of. It’s very rare to see a commercial gym with “clean weight plates”. The “Bars” are also clean - no signs of rust whatsoever.

They have a couple of squat racks, which are also really good.

I really want to give them a five star - but I think they need to have a Deadlift platform.

Overall experience was really good. Highly recommended.

5 Claire Peters - a month ago

Absolutely brilliant and friendly service. I went to the gym as a complete novice with no idea what to do. I had a session with Miki who came up with some training plans for me to ease me in and help me kick start my fitness journey.

5 Guido Prieto - a month ago

Fantastic gym! Well-equipped, centrally located, excellent staff. I totally recommend it

1 tianyu zhu - a month ago

Worst fitness studio ever!

You start your contract in one minutes, but takes two year to fight and cancel even through i have left Germany for two years! They keep taking money from me!

Not recommend! Don’t come here and become a member!!

1 Bogdan Iordache - 4 months ago

Be VERY careful with this gym!!! If you move to another city, they will totally refuse any proofs you send so you can cancel the contract. Regardless of what proofs you sent, they will not bother with them. e.g. I had a similar contract with McFit in another city and it was so easy to finish the contract with them but with AI is just impossible.

I would give them -1 start if I could.

1 Aura Albert - 2 months ago

I tried several times to join the gym in Dortmund and it was impossible.

Poor customer service and lack of knowledge of the laws.

Ai Fitness should formally inform tourists who are looking for join one of their gyms that registration is not allowed if they do not have a German bank account. If the IBAN bank account is from another country, it will not be accepted by AI FITNESS. Also AI Fitness do not allow payment in cash or credit cards, only transfers to and from German bank accounts.
This is not OK.
You are committing IBAN discrimination.
According to law, you are obliged to accept IBANs from other SEPA countries (Article 9 of the SEPA Regulation).

1 Amit Sen - 2 months ago

The gym is super unresponsive when you want to cancel the membership online. I have been trying to cancel the membership by mail, as I moved to another city. They are not responding at all and they are charging each and every month. This is ridiculous.