Wasserturm Hotel Cologne

5 Александра Белоусова - 3 months ago

Great new hotel. Very beautiful building, amazing design. Part of on-site amenities (SPA, bar) are not available yet, but they sent us an email about it, so we knew what to expect. The view from the rooftop is breathtaking. Breakfast is good and has lots of healthy options. The rooms are modern, equipped with a coffee machine. The staff is very polite and friendly. Definitely worth staying when in Cologne.

5 Lars W - 4 weeks ago

Unique experience. If you look for a out of the standard hotel experience close to the center. With friendly staff. Good food and nice rooms. I enjoyed the skybar for drinks and food. The breakfast was great and the room felt like a home away from home. They even made me a custom lunch????What more can I wish for.

4 Bo Heylen - 2 months ago

Very nice hotel. It used to be a water tower. They kept the round walls, which make the rooms quite special. The breakfast is a bit more basic then I'm used to, but nice. I was charmed by this location!

3 Jeffrey Brown - 3 months ago

The building itself and the interior are beautiful, and the concept is really cool. But the service is severely lacking.
- Upon getting to my room, I was hoping to be able to make a coffee. The room comes with Nespresso pods... but no Nespresso machine. I had to get that from room service.
- On Sunday night after returning from dinner, I asked the front desk what time the hotel bar closes. He said it was closed then, but it would be open every other night during my stay. Monday night I go to head up to the bar, and the elevator button doesn't work. Turns out the bar is actually closed for renovations... too bad, it looks great in the pictures.
- On Monday, I left the "please clean room" sign on the door from 8:30am, and it was still there at 4:30pm when I returned to the room. No one cleaned, and we had to ask them to clean while we were away at dinner. (They refilled the coffee, but they didn't leave any spoons.)
- On Tuesday, we didn't leave the sign up, but they still didn't clean the room. Oddly... they had come in the room while we were away, and they left their key card, but they didn't actually clean.
- Also on Tuesday, after having been at the hotel for 48 hours, they locked me out of my room. After going to the front desk, they said that I had only paid for two nights. I proved otherwise, and they said that someone had actually forgotten to check me in, and that it registered me as a no-show. How is that even possible?

5 Sean Liddle - 2 months ago

Hilton Curio Collection hotel in a lovely architecturally unique building - it can be like a rabbit warren sometimes but very cool to explore.

Stayed in a Maisonette room which was lovely, friendly staff - good room service options, free minibar replenished daily. About a 20min walk (5min taxi) from the Hauptbahnhof

5 neil haghighat - 5 months ago

I am spending Easter holiday with my family in this Hotel.the customer services are perfectly good .They really care about guests .
The receptionist (her name is Rebeca ) took time to print out all the places good for kids in the city .
The other one her name is Mah she is trying a lot to fix the room tv for my son. They are treating you as family .The hotel is pricey but you can be sure you are spending money in a good place . The room is quite big and the design is so lovely.You can  find one of the best sky bars in this hotel on floor 11 .
I hope my experience can help you to have a lovely time in cologne .

5 Florian S - a month ago

Nice rooms , friendly service and great food and bar! 5 stars. Thank you for treating me like a diamond member should be treated