Mauritius Hotel & Therme

5 Nick Clarke - 5 months ago

This is a fabulous hotel in Cologne, its a 40 minute walk from the Cathedral via the main shopping area. I have stayed here before and will definitely stay again. The reception staff are lovely, always a warm welcome, extremely helpful. The rooms are reasonably basic but OK, my room didn't have much of a view, but I wasn't plan speanding much time in the room other than sleeping. The bed was comfy bed, the window opened for fresh air, the room had a mini bar and a free safe. The shower / toilet was clean and well equipped, lots of hot water, clean towels. The rooms are reasonably sound insulated, however some guests always bang doors! However be prepared for the bell ringing from the church opposite... The hotel have an excellent spa facility, again the staff are really friendly and always available for a chat. The facilities (sauna, pools, jacuzzi, steam) are first class and kept in good order. Only one negative about this spa is its not totally naked or totally clothed, so not one thing or another. Although the saunas, steam room and showers are supposed to be used without clothes a lot of people ignore this. In summary this is a good value hotel.

3 David St - 3 months ago

Overall experience was OK, rooms were descent and the bed was good. Service was quite lacking as we had to figure a lot of things out for ourselves and the walk from the rooms to the restaurant was a little strange. We also had some ants in our room and we saw a mouse in the restaurant, we notified staff and they said they would look into it.

5 Robin T - a month ago

Only visited the Therme, not the hotel part. The Therme is awesome. A lot of different saunas, a rooftop terrace and nice people. It's also smaller and more cozy than for example Claudius Therme.

1 raffaella tedesco - a month ago

Very old hotel. The room have no air conditioning! In august with over 30 celsius in room you can not sleep. You can also not keep the window open because there is long corridor and stairs connecting all the rooms where everyone can pass by.. terrible stay. For over 100 euro per night it is unacceptable.

3 Wojciech Kulasik - 4 months ago

Room is nothing special compared to other 4 star hotels i stayed in Germany. Very noisy in the night from people chatting and smoking under our windows. No tea or coffee or water provided in the rooms. I wasn't impressed with overall service,quality of this hotel.

5 Fadi Zaghal - 7 months ago

Very Nice Hotel, in almost the center.
It has more than 6 different sauna and 2 pools, one is small inside and other hot ???? outside with jakuzi, dress code naked, but you can ware something or boxer at least ????
Nice for relaxing if you are staying a lot of time in the hotel .
Stuff friendly but not so helpful.
I recommended ????

2 Luka Herman - 11 months ago

very not nice service. front desk service not very helpful. we asked if they had a phone charger because our phone had discharged, they said it was not their problem. the manager looks nervous all the time. we got an ugly corner room (very small) after visiting reception and asking for a swap - the manager said it was too late and he won't change us! You enter breakfast without any greeting, no one greets you and no table is given. The ladies who clean it seem very unpleasant. All hotel service deserves 2 *. This is the worst hotel I have ever been to! The staff member entered the spa area where guests go naked all dressed with a jacket and street shoes. An exceptionally poorly run hotel! In addition, we got a room on the 3rd floor and the elevator in the hotel has not been working for a long time! I do not recommend the rooms. I only recommend the spa, you can relax, but it's definitely better to come only to the spa and sleep elsewhere.