RS Apartments am Kadewe

1 Jan Günther - 4 years ago

Honestly if you want to enjoy your stay in berlin don't go here. Especially not if you come with a girl since it's really dirty. After the first night we booked another place to leave asap. First of all the owning company let us wait over an hour outside. They kept telling us they would be there in 5 mins. The wifi doesnt exist for the room. There were hairs on the bed. The building looks old and ghetto. The shower screen has lots of spots on it that look gross. The floor looks old and dirty, just like the whole apartment. The kitchen items were dirty too. Can't recommend!! Do yourself a favor and book a nicer place!

1 Peter Gels - 4 years ago

I am a frequent traveler, and I do have to say that this apartment has the worst service I ever encountered in my life.

We were with a group of six, split over two apartments for three people. For the arrival we told our contact person we'd be there at 17:00. A few minutes in advance he calls us and tells us that he's 30 minutes late. 30 minutes later, he calls us and tells us he's 30 minutes late again. Half an hour later, he yet again tells us that he's 30 minutes later. He gives the reason to be an "accident", but there was nobody to take over from him. This is a pattern in this apartment: deliberate understaffing and breaking their own promises, and just saying sorry to get out of responsibility.

Inside the room, there is a leaflet pasted on the door, saying that if there is a problem, we should call IMMEDIATELY (in capital letters). The first morning, we discovered that the drains for the baths in both apartments were leaking quite badly, to the point where both bathrooms were flooded. First of all this is something that should not be possible with good maintenance. A leak here and there is fair enough, that happens. But when both have the same issue, this is a sign that they never really do anything. In any case, we call immediately after we discover this: and the number they provided is out of service. Not even a voice mail, the number just doesn't exist. Even after 10am there is no way to contact them, and only somewhere in the afternoon we can get a hold of someone. He tells us that he'll get someone to fix the drains in one hour. That evening, around 20:30pm, we come back and nothing has changed. We call again and they tell us that they have been busy, and they say that they have only one handyman for a series of 40 apartments. No business owner in their right mind would employ so few people, let alone refuse to hire anyone extra in cases of emergencies. In any case they promise to send the handyman the next day at 09:00am to our rooms to fix it. The next day, nobody arrives. In fact for our entire stay nobody comes in to fix it.

I managed to reach them a total of 8 times. Only twice out of those eight times of them did they keep their word. Apart from that it was a string of broken promises and dodged responsibilities. These guys should not be able to host these apartments because their whole business model depends on understaffing to the point where your only service will be getting your key.

1 Alain Arthur de Bohan - 3 years ago

Cacatastrophic . I was charged 2 times 300 € for the same journey , when arriving the room was not cleaned , television is out of order and so many other's things to say.des escrocs comme on dit en francais

3 Miguel Rui Bu - 4 years ago

The Google adress is incorrect. The apartments have good public transport comunication, you have a train station at the door. The bed is not very confortable but its ok. Finally, the heating system are wonderfull

3 Steffi Wartmann - 3 years ago

(Translated by Google) Key handover worked great, very centrally located. Equipment could be renewed as far as everything was clean dishes very little available for 3 people

(Original)
Schlüssel Übergabe klappte super, Sehr zentral gelegen. Ausstattung könnte erneuert werden soweit alles alles sauber Geschirr sehr wenig vorhanden für 3 Leute

1 maria ginard mas - 4 years ago

(Translated by Google) It doesn't even deserve a star. I would not recommend it to anyone, I felt cheated, nothing to do with the photos or the services offered, it is a block of private apartments that some owners rent. To find them they don't even have the name. Cold and bland apartment. Dirty, the bathtub and the curtain was disgusting to shower there. The best kitchen to wash everything before eating. Luggage storage is offered and does not exist. A disappointing experience.

(Original)
No se merece ni una estrella. No lo recomendaria a nadie, me senti estafada, nada que ver con las fotos ni con los servicios que se ofrecia, es un bloque de.apartamentos particulares que alquilan algunos propietarios. Para encontrarlos no tienen ni el nombre. Apartamento frio y soso. Sucio, la bañera y la cortina daba asco ducharse alli. La cocina mejor lavar todo antes de comer. Se ofrece guardaequipages y no existe. Una decepcionante experiencia.

4 Gnubsel Hamburg - 4 years ago

(Translated by Google) The apartments are very conveniently located directly at the underground station Augsburger Straße. The equipment of our apartment was sufficient (with only small flaws). The apartment was clean. The contact at the key handover was nice

(Original)
Die Apartments liegen sehr verkehrsgünstig direkt an der U-Bahn Station Augsburger Straße. Die Ausstattung unseres Apartnments war ausreichend (mit nur kleinen Mängeln). Die Wohnung war sauber. Auch der Kontakt bei der Schlüsselübergabe war nett