JOHN REED Fitness

5 Diana - a month ago

Overall good experience training with the machines on the ground floor, one of the better gyms I've been to at this price point. Watch out for leg press machine as the chain on it is defective. I would prefer more ventilation in the free weights room as it gets super crowded and stuffy in there.

2 Ben Waldner - a month ago

Okay, at least 24h open. The boxing room was quiet without music which was great to relax a little bit. The cleaning guy was very friendly/ respectful and helpful and seems to run the place and help anyone out. For him I give that place 5 stars otherwise a 3-4 stars.

Edit (down rated to 2 stars): Second time not working lockers. And a guy who claimed a machine who wasnt there. Where is the staff to kick-out those people?

1 Dammy Ololade - 4 weeks ago

The gym is good but extremely poor customer services. I joined the gym during the summer promotions where I was told I won't have to pay a dime for the summer period but this was a complete lie as I got debited 128euros after the second month with no explanation. I've written the customer support many times without any response and the staff at the club redirects me to the web platform which ends me in a loop. My concern is why promise something you will never deliver just to convince people to join. This is a bad service. I'm not happy at all.

5 Ehab Ahmed - 4 months ago

Loved it, finally tried the inbody scan machine. Toddy is a very nice guy, he helped me to install the app and do the scan. It costs 20€ and it is worth it because it gives you all the stats you need to design your fitness plan. The results arrived after 10 minutes on the mobile app and now i have an avatar for myself. My body fat is 11.4% ????

Go and try it, you will love it ☺️

1 Becky B - 3 weeks ago

Advice to anyone thinking about signing up for this gym: Don‘t do it!
I have been victim to multiple verbal assaults by men who do not respect the women‘s training area, both in Prenzlauer Berg u0026 Kreuzberg. Me and my partner have been insulted, just because we respectfully flagged the ladies fit area to some men who were training there. They refused to leave, started a discussion and eventually got really aggressive - we were afraid to leave the gym as they might have been waiting outside - it was that serious! Every time we called the staff to help us, but they were helpless and would only talk to them in a backslapper way. They were not asked to leave or anything. All they said was, that this happens quite often and most of the men are already known for their bad behaviour. Not only did the staff not protect us from these aggressive men, they also didn’t react to a complaint I wrote to John Reed‘s customer service. If this is a recurring event, then why is John Reed not increasing safety for FLINTAs in their premises? This is negligent. Additionally, especially the Prenzlauer Berg Gym is very unhygienic and there are many broken machines. They also raised prices about 30% in July. I‘m glad my membership is ending today.

1 Ido Flaishon - 3 months ago

It's a good gym as long as you use it. When you want to stop here starts the problem, and it's not a small one.

They literally ignore most of messages for cancelling the contract. When they do respond, it's conviniently after the cancellation period ends, and then you have to continue to pay an entire extra year.

I am personally very disappointed. I supported this club throughout covid times and didn't cancel my period even when the club was closed. I treated the club with respect and care, and it's very unfortunate how they treat their customers when they want to leave.

1 Anja S - 2 months ago

- Old and broken equipment: shabby and dirty machines a lot of them are not working. Empty vending machines, no water at 30°.
- Outdated concept of women's fitness: pink and super small rooms. Men are constantly staring at women and trying to talk to them. No awareness regarding respecting women or queer people.
- Unreasonable price increase: John Reed increased the monthly prices by 10 EUR. If you complain about this they take the increase back.
- Bad and loud music: only male DJs playing misogynistic gangster rap.