Evangelische Elisabeth Klinik

5 Constance Strawn - 2 weeks ago

I'm actually pretty happy with my experience here and, especially as an American, being happy with a hospital is very new feeling for me. The people caring for me today were very kind and respectful to not just me, but I also observed them being compassionate and respectful to an unhoused man. They let him peacefully sleep and did not speak harshly to him. For myself, I am a very complex case and I have been injured several times from medical misunderstandings. I was worried my condition would worsen on the transit there so I prepared a list of my allergies and chronic situation. It was extensive and brought up a lot of questions, but no treatment was attempted until we all understood what was needed and how to address any risks. I felt very understood and that I had the necessary understanding of the doctors. We were able to safely begin treatment and I feel confident I will be safe at home. At discharge, I was not rushed and I had the opportunity to ask all the questions I needed. I was allowed to leave at my own pace - which is still slow because I still feel like hot trash - and I felt no pressure as though I was burdening anyone. I hope the philosophy and the compassion of my care team is the model for all employees. I really lucked out tonight and got some all-stars.

1 Melanie Gutierrez - 5 months ago

My daughter has to get a laser treatment done .
The doctor missed the spot what she was supposed to remove, even though we had a consultation a week earlier .she said it was missed due to her laser goggles
Then she didn’t explain anything to her and it was extremely painful.
She had to return to get the right sport removed and no other clinic was available for this treatment.
Now my daughter has lost her trust in doctors .
I would stay away and wait for an appointment somewhere else.

1 Majed Ayoub Alqawasmi - 4 months ago

Though the surgery went well, I had to suffer a bureaucratic nightmare and absolute chaos weeks after.. I had to g back several times just cuz the doctors didn't provide me with the needed documents to proceed else where.. If you have the choice, pick another one.

5 Lea Vinojcic - 7 months ago

We were here to take an x-ray picture (röntgen) and it was a good experience.
We didnt wait long (we had an appointment). It was 1 person before us on the reception and 2 person before us as we moved to the waiting room for x-ray (röntgen).
The radiology was easy to find.
The stuff was nice, we felt comfortable here.
????

5 P S - a year ago

I went in to the emergency room, and was shifted to the general ward for two days after that for diagnostics and following up. The hospital nursing staff was extremely friendly and supportive. The doctors and technicians I interacted with were brilliant t at their job, although they did not always have time for hand holding/ patient counselling. As someone who is still learning German, as an added bonus, I found that a fair number of the staff is multilingual (I used English). They sometimes do not accept private insurance for the emergency visit but this is not a concern with longer admission. I had a very satisfactory experience.

1 Olesia - 3 days ago

Not for children. My child with a broken arm was not accepted. Also in info point don't speak in English.

4 Amy Mun - a year ago

The doctors, nurses and cleaning staffs are extremely nice and speak English. I was in panic and they calmed me warm really well. And my operation also went well.
One star minus because of the terrible food ????