Helios Universitätsklinikum Wuppertal

3 Hanieh Kesseler - 5 months ago

Amazing experience with the emergency urology department. They were so competent, friendly, and on top of the ball. Same with the Radiology department. Very knowledgeable, and answered all my questions patiently and thoroughly. (The night staff)
Unfortunately nothing could be found out and I was transferred to the main Emergency department.

This is where the endless waiting starts……

Waited 3 hours with a full room and only 1 doctor. There were 10 people waiting before the 3hours and also when we left. No movement!! Total time at hospitalu003d9h.

Came back 10am the next day. Been here 2 hours already and barely any movement.
People are coughing into the air and not covering their mouth with their arm.
During Corona, the hospital should put all types of diagrams on the wall. Ie. If you cough cover your mouth with your elbow!! The waiting room should not be an infection site for the people waiting. So many people coughing right into the air and not a picture to show them that hey, here’s how you are supposed to do it safely.

This emergency room is not the place I would return to ever again. They seem short staffed and not well organized.

The next day tried to get a copy of my Radiology test results. Asked the man at the help desk/counter. So sat down and waited. Nothing happened after 30 minutes. Went and asked what was going and apparently the man left and had not told anyone and we were sitting there waiting for nothing. So the next lady had to help us and we waited again for her. We were the only ones there and the guy just left without telling anyone. Unbelievable.

3 stars because of the fabulous urology department, otherwise I would be giving it a zero.

1 Naime Kaluza - 7 months ago

I am pregnant and one night I did not feel good. Based on my symptoms, my personal midwife asked me to go to the this hospital to check out the baby. First, I would like to highlight that the midwifes at the clinic were really nice, caring and made me feel very comfortable. For them, I give 5 stars! However, I had a bad experience with the doctor and that's why I give 1 star, I do not recommend and I will not return there. I waited about 3 hours to see the doctor - that's not the doctor's fault; it's the hospital's. The hospital only has one doctor on call? That's poor management. Anyway, the doctor came, apologised for the delay and asked the reason I was there. As soon as I said the first symptom, she interrupted and said that's not a reason to be here. She didn't let me finish to say all symptoms and how I was feeling. Every 5 seconds she interrupted. I don't care if she does not have bedside manner but at least she has to able to listen what's going on so she can make a diagnostic. How can I trust to delivery a baby in a place where the doctor does not hear the patient ? I worked 10 years in a medical field and it's hard to deal with the public, but in this segment is kind of import to hear what the other person has to say. Do not recommend.

5 L Q - 2 years ago

Hi everyone!
I came to this hospital on June 19th for a pre-operative appointment with the anesthesiologist and on June, 22nd for my operation. I had 2 cervical disc replacements done in the neurosurgical department. A fantastic team of doctors and nurses. All staff members were polite, friendly, took time to explain everything to me. My post-operative experience: I received enough pain medication to get me throught the entire 4 day stay. They came regularly to ask how I was doing. I was up and about on the same day of the operation. I could hardly believe it. Worries and jitters were not at all necessary. I highly recommend this hospital. Thank you kindly!

Update one month later: Still recovering, taking it easy, still not driving, a precautionary measure on my part. I'm not bending down too much nor lifting anything heavy.
Overall, I feel fantastic! The operation has changed the quality of my life for the better. The wound is healing nicely. No bruising at all.

5 Sahar Hag Ali Tager - 10 months ago

I did Cardiac cathetertisation procedure two days ago
all personals such as doctors nurses and other personal are so nice and kind and helpful . good service and hospitality.I love it . thanks

1 adboom - a year ago

Unprofessionelles Personal

4 Jaa Laa - 3 months ago

(Translated by Google) Good hospital, nice doctors and nurse!
I have been here very often in the hospital in recent years, two births, children's intensive care unit, SPC, outpatient clinic, MRT, gyn, breast center and children's outpatient clinic, all of them friendly and helpful. There are black sheep everywhere, but we were always given good advice and treated satisfactorily! There are long waiting times in the ambulance everywhere...emergencies come first. Of course it's annoying when you don't feel well yourself, but this is the case everywhere. Appointments within the KH were always treated quickly.

(Original)
Gutes Krankenhaus, nette Ärzte und Schwester!
Ich war in den letzten Jahren sehr oft hier im Krankenhaus, zwei Geburten, Kinderintensiv, SPZ, Ambulanz, MRT, Gyn, Brustzentrum und Kinderambulanz, durchweg alle freundlich und hilfsbereit. Schwarze Schafe gibt es überall aber wir wurden immer gut beraten und zufriendenstellend behandelt! Lange Wartezeiten in der Ambulanz sind überall vorhanden…der Notfall geht halt vor. Klar nervt es wenn es einem selbst nicht gut geht aber dies ist überall so. Bei Terminen innerhalb des KH wurde immer schnell behandelt.

1 M W - 3 months ago

(Translated by Google) The nurses are very rude if you ask politely for the doctor and would rather go for a smoke, they even hit on you! In an emergency, you have to wait hours for a doctor to come, even with a small child. At night no consideration is taken at all, the doors squeak to the point of no longer working and the room door is simply left open. One star is still too much

(Original)
Die Schwestern sind sehr unfreundlich wenn man freundlich nach dem Arzt fragt und gehen lieber eine rauchen, Da wird man sogar noch angemacht! Als Notfall muss man noch stundenlang warten bis ein Arzt kommt und das bei einem kleinen Kind . Nachts wird gar keine Rücksicht genommen, die Türen quietschen bis zum geht nicht mehr und die Zimmertür wird einfach auf gelassen. Der eine Stern ist noch zu viel