1 Albert Martínez - 5 months ago
I've done many escape rooms through few years, and this has been the worst experience by far and with too many issues:
* A couple of minutes after the game started, we were brought outside again because apparently the room had not been setup properly: It was meant to start completely dark, but we had already seen the entire room with lights. This ruined the mood, and it didn't make sense that they didn't realize this was missing, since an employee brought us in and saw the room by themself.
* During the first 15 minutes or so, we had very loud constant noise of people talking and screaming in the lobby of the site, which could be heard through our door and everywhere in our escape room. This was so loud that my partner and I couldn't communicate properly with each other, and killed the experience. I don't understand how the Staff allowed this.
* The game was not entirely in English despite advertised as such, and you needed to know German for some riddles.
* We were not told how to interact with one of the locker mechanisms, which required some special interaction.
* When asking for a clue, they would tell the solution straight away rather than hints. The staff also gave hints at times that we didn't ask for them nor needed them.
* There are no lockers to leave your belongings.
We paid 85 Euros for two people, and it felt like a total rip off.