Tulip Inn München Messe

3 Marvin Waldo - a month ago

Rooms were nice but no wifi in the rooms had to always go in the front lobby for wifi. They had a bar in the lobby but was closed in the early evening already. There and some nice restaurants nearby and plenty of electric scooter to use if you don't want to walk.

4 Inés Arias - 2 months ago

To work is a good place to stay. Is nearby the train station and in 30 min is possible to be in the city centre. Ample rooms. Confortable. Very good service. Amazing drinks at the bar.

3 Iulisloi Zacarias - 3 months ago

Very disappointed!
I have never been greeted by such rude staff at check-in. The room was ok, but we entered and started to feel something smelling from the bathroom.

(I changed my rating from one to three stars because I got an answer to my review and it shows that the hotel cares about customer feedback.)

1 Romino Salam - 2 months ago

I had a terrible experience staying at this hotel.

To start, the internet/wi-fi was bad but that wasn’t the biggest problem.

The air conditioning (AC) in my room wasn’t working. As there’s no telephone/intercom to the reception, then I needed to queue at the reception to report it. I had to wait for a while because the people in front of me were complaining about having booked the hotel but somehow no room was available (they ended up being transferred to another hotel).
Finally, the receptionist instructed me to find the electricity switch box in my room. He told me to turn off one of the switches then turn the AC back on and wait for 15 minutes. Didn’t work. Even tried multiple times. Had to sleep with the window open and it was noisy as the location’s near a highway.
The AC problem happened in the evening so there was no maintenance staff and the receptionist just told me to inform the next receptionist who would be working on the morning shift. So I did, I asked the morning receptionist to take care of it while I was away to travel for the day. When I came back at 5pm, I honestly wasn’t surprised to find that the AC was still not working. So I complained to another receptionist working on the afternoon shift and he asked to wait. He kept on prioritizing new guests checking in and I had to wait for 2 HOURS to get a new room! When I finally got my new room card, I was shocked to find other people’s stuff inside. Yeah, THE ROOM WAS OCCUPIED. I’m not sure if anyone was inside because when I saw the luggage u0026 clothes I immediately shut the door and didn’t clearly see the bed.
So I went back to the reception. Thankfully this time it didn’t take too long to get a new room card and I entered another new room (with nobody inside this time, lucky me, right?).

Something is definitely wrong with the management of this hotel.
Firstly, I noticed that the receptionist literally handles everything alone, even helping me to fully open the room window (normally the window in this hotel can’t be fully opened by guests). So maybe this poor service is due to a lack of staff. They were doing their best but they were overloaded. Secondly, there must be something wrong with the hotel’s database, resulting in the rooms being overbooked (other guests’ experience) and me entering an occupied room. Thirdly, I realized that complaints about AC u0026 internet had been brought up by previous guests in Google Review since 5 years ago, yet it still happens.

Would NEVER EVER recommend this hotel to anyone and definitely would not stay here again.

5 Kristina Olsen - 2 months ago

Great hotel for travelers. Breakfast is available downstairs. Very clean and modern. Has air conditioning

5 Rashed Khan - 4 months ago

So far one of the best in munich. The rooms, lobby, restaurant everything is very spacious and well planned. Its the best comparing to its price range. Definitely I will stay if I visit munich again.

5 Cher Mack - 3 months ago

My group of 19 from Indiana stayed here and all think it’s the best hotel of the 5 where we’ve stayed in Europe. The breakfast and staff are wonderful as well!