5 Mark Ogawa - 3 months ago
Overall a great place to stay. The service was friendly, helpful, and went out of their way for us. I happened to stay during my birthday and they left a very nice surprise in our room. The location is within easy walking distance of several good dining establishments as well as the underground and the tram. Rooms ratings are always a subjective matter and I have a few nits to pick. No bedside stands but instead had a useful shelf behind the headboard. No bathtub for soaking after a day of walking but the digital shower was easy to use and quite nice. Soap and shampoo dispensers were good but may give older people some problems as they require squeezing slightly stiff bottles. I wouldn't have a problem staying here in the future.
Also, the buffet is remarkable with a huge selection of breads, meats, cheeses, and pastries as well as the standard breakfast offerings. I really enjoyed the smoked salmon on my scrambled eggs (Norwegian style), the fresh breads, and the sautéed mushrooms. Buffet was 5/5 for selection and flavor; 5/5 for quality.
My birthday occurred during our stay and I was surprised by a very thoughtful present: a card and nice array of strawberries and chocolates on a shale slab with a powdered sugar skyline!