SIXT Car rental - München Schwabing

5 Mexicoing with Heath u0026 Wendy - 3 months ago

Great first experience renting from Sixt! Pick-up was very easy and staff was helpful. Our car was perfect for our needs, economical and the nav system was easy to use and reliable. Return was as easy as possible and took very little time. Highly recommended

4 Denis Endo - a month ago

I was a bit worried about the reviews I had read here, but when I got there to pick-up the car everything was pretty ok and the staff was super friendly (and spoke in English to me). I just had a problem that it took a while to get the invoice because their system had been affected by a hacker atack. After few days it showed on the system that I returned the car on the wrong day, but at the end they charged me correctly and they sent me the invoice with the correct days. It is just a bit difficult to contact them by phone, since you cannot find their direct number on the internet.

1 Karl Wee - 3 months ago

I have rented an Audi Q2 and was given an American MG SUV in Munich. I have try to reject it but was told that it is a good car. Driving an American car in Germany? I have rented from SIXT a week ago and got an A6. All was good. But the MG was just too bulky on the Autobahn, consumes too much petrol (full tank is only 400km, compare to Audi's 600km), the worst part is the GPS was laggy and inaccurate, it took a while to get the location. I was lead to a few wrong addresses. It was not fun when i was driving back to hotel at night. SIXT has emailed me to offered an exchange. However i have not heard from them till i returned the car. This is truly disappointing and bad customer experience.

1 Karthik Umapathi - a month ago

We rented a car for Hungary. we booked a audi A3 and we were given opel which was not in a great condition. After returning, there were multiple mistakes in the invoice and I was charged more than my deposit. After multiple follow ups, they corrected the invoice and refunded the amount.

1 Philip Sultanescu - a year ago

A lot of Sixt clients park illegally like this one who blocked both charging stations today without even charging. On sixt website there is no phone number for complaints, they redirect you to some stupid stickers that you can print and put in the windshield, like they will ever return to their car to see it. Pathetic company causing a lot of disturbance in Munich, I hope the authorities fine them every time this happens.
How hard is it to make a complaint form where you can upload an image and input a car number and them fine the last person that rented the car?

4 JHC L - 5 months ago

We met a very friendly staff who is patient to speak English and explain important details to us. Returning also quite simple, just drop the keys into the return box; works even after office hours. One thing I would ask is to provide a customer service line that connects to the office in case of delayed return; we weren’t able to find the number.

1 tal oron - 5 months ago

I booked a German car specially for my trip and got a Toyota! They didn’t try to help me or minded my request. If you can’t supply the car I booked, upgrade me on your account! They did nothing and they didn’t care at all! I’ll never get back there