the niu Welly

1 April Clark - 3 months ago

Customers beware!! I paid for 4 nights and need to make a change the Next day to 2 nights instead because my trip got changed, they wouldn’t give me a refund or allow me to modify my stay! Even though I paid for 4 nights, they wouldn’t credit me, or allow us for o stay for 2 if we arrived 1 day sooner. Makes no sense and they could care less. They already had my money so they didn’t want to help! Horrible customer service!

5 Caroline K - 4 months ago

Comfortable rooms, good breakfast. Very nice and helpful service. The only one disadvantage is the lack of hotel parking, you must go to the city car park nearby.

5 Eglė Kiršaitė - 9 months ago

Stayed when traveling for work and absolutely loved it!
Modern, stylish hotel with really good vibes. Lovely breakfast. Some of the friendliest staff I’ve met. Very central location.
Could ask for more!

5 Jonas D. - 11 months ago

Such a welcoming and nice staff. Rooms clean and simple (superior). Thank you very much for a very nice getaway for my wife and I ????❤️.

Very well-placed, close to everything, and a parking house (11 euro pr day) 100 meters away ????.

1 Maximilian Tan - 10 months ago

Simply horrible! I suppose to get an upgrade but they knew better. When asking for a quite room, my room was facing the Main Street. Most hotel staff besides receptionists and one lady preparing breakfast ignored all current Covid rules. When asking two hotel staff to wear a face mask they SHOUTED back that they don’t need to! Never again - I simply didn’t feel welcome from the first second on.

4 Snow White - a year ago

I like the hotel very much. It is a little bit pricy for me. But it is very clean and comfortable. I like the design very much. The room was very beautiful and has a cool thema. Of course the area around the hotel is very cool. There are lots of restaurants and little cafes. The station and the harbour are very close to the hotel. You can walk to everything.

4 Andrea Diepeveen-Loot - 2 years ago

A modern and stylish hotel in the city centre of Kiel. Near the shops and the harbour and various restaurants. The downside is that the hotel doesn't have its own private parking space for guests but you can park your car near the hotel for a fee.
The rooms are very nicely decorated and very clean, although the standard rooms are a bit small. We loved the breakfast and staff is very friendly. We enjoyed our stay in Kiel as well as our stay in this hotel.