Heidelberg Marriott Hotel

5 Silvia Grote - 3 months ago

Highly recommend! From the moment you walk in they welcome you. Staff was very friendly and looked for ways to make our stay wonderful. Rooms were very nice, great breakfast, and wonderful view over the river. If you like to walk great location. Can’t wait to go back.

4 Gomez Enrique - a week ago

The hotel is in a perfect location, by the river, close to downtown and easy to drive in and out. Staff is friendly and professional. Dinner and breakfast options are good (and even have good wine).
The facilities clearly are due for renovation, but the hotel doesa good job keeping them in good condition so that it does not cause trouble.
Fitness facilities are spacious and good for a regular routine, and running out by the river is more than advisable.
Maybe the most negative point is price. It is often pricey to a point where the price / value ratio is questionable.

4 Sheila Fick - a month ago

Hotel staff were great and welcoming at all times. The lady in the lounge on 3 from around 2:30 until 10:30 at night was outstanding! She is the best! Remembers her clients each day and what they like. Went the extra mile to make me a hot chocolate when I was there! The lounge food, however, is not worth the extra money - spent like $30-40 extra per day for nothing. Snacks were the same every day - chips, pretzels, fruit, and some kind of small dessert which looked like many repeats. No nice chocolate chip cookies or variety. No still water in bottles which there should have been. Need to work on this area! Breakfast on the main floor was boring - same stuff every day. Waffles/pancakes were hard - no made to order omelets like most. I only gave the above rating because of the staff. Would also again not pay the extra for the river views as that did not really happen. Seen very little water. The Neckar river is right behind the hotel and you can board the boat to get to Old Town for a small cost. This hotel is about a 30 minute walk to Old Town. Be sure to ask a taxi if they take credit card or cash so there are no surprises.

3 Jason Benge - 2 weeks ago

3 stars is not fair for the quality of service. That was 5 stars and the staff was amazing! 3 stars is for: 1. room was very dated and hot. A/C did not cool at all. 2. Location was not great - it’s a haul to walk to old town. 3. Mattress and bed absolutely uncomfortable. Flat and hard. Again - staff was amazing, but that didn’t help me sleep.

5 George jr. Hayek - 5 months ago

We were welcomed by Anton and Giorgos who helped us with our reservation and managed to find a solution for the kids.
Hotel is well situated, nice river view. Great restaurant.
We will come back.

5 Jask - 2 months ago

Rooms clean, good restaurant at the ground level. underground parking is not free. Hotel is bit far from the old town, taxis are available. Hotel has rooms with balcony, dor the photographers, you can grab a good shot at 200 mm or above.

2 Felix - a month ago

What is going on with this hotel. My grandmas living room is more modern than this hotel. Of course, if you are lucky or booked it you can have great views on the river but then you are in the room and they are just dated. Green super old carpet with lots of disgusting spots on the floor, even older looking bathroom which is in desperate need of a renovation and not very friendly people at the check-out. Very honst? This was a bad experience.