3 N F - 2 months ago
We were there for dinner. We pre-ordered from their special menu the day before. We were one of the first few to be there but the last to leave as they forgot about our food. We waited 3 hours to eat what we ordered. They were busy indeed but it's not acceptable to forget a table that have pre-ordered. We have a young child with us and it's not easy for them to be waiting so long for food. Food taste was ok. It was better than some of the other Chinese food we have tasted in Hannover. However, most food came to us somewhat mildly cold already (lukewarm to be exact). No idea what happened in the kitchen. Food took so long to be served and yet, came out lukewarm. Rice and soup was the only two served hot. At the end of the meal, we didn't get much apologies nor a discount for waiting for so long.