VISIONAPARTMENTS Frankfurt

1 ajinkya s - 5 months ago

Do not stay here!
Things that DON’T WORK: Elevators, washer and dryers, key codes to get in room.
Body wash/shampoo empty, entire building smells like rotten eggs, tough to get in touch with customer service.
I had to call 4 times to get deposit back

The only good thing is close to train station

3 Fioamatee Glin - 3 weeks ago

The rooms were clean and spacious. No keycard needed. (You only need to input a passcode to enter the building and your room) The night-shift security guy was pretty friendly, but the 2 staff in the morning were rude and not supporting at all.

Check-in experience was also bad. The reservation staff forgot to send us passcodes. We arrived on Sunday and nobody was there to help. We had to make several international calls to the head office for help. It took almost an hour before we could get in the building.

Also, I don't recommend this apartment to anyone who want to change towels frequently since this apartment offers only 1 cleaning/week. We would have been using 2 towel sets/person for a whole week if we didn't ask the head office for extra towels.

PS. The floor was all ceramic tiles. You might want to bring your own slippers along if you plan to stay during cold seasons.

4 Nasir Masud - a month ago

Good lodging place suitable for tourists to stay in Frankfurt central, restaurants of several types of food are available around here, bus stops, metro, main train station, hotels and sightseeing of downtown and river Main are at walking distance, many skyscraper of the city are you can visit all old and new combination of City as walking day tour, recommended

4 Lisa H - 2 weeks ago

Comfortable mattress and clean room. Curtains could use a good cleaning. Convenient to train station and river. Know your location.

1 Lena H - 3 months ago

Worst customer service ever. is not customer oriented, ask for help from anywhere, it won't work no no no. the dishes are dirty. we will come to this city again soon, we will look for another hotel. we travel a lot, this hotel has the worst customer service.

3 Parniyan Maneshi - a year ago

It's a good choice for longer stays but I don't recommend it for shorter stays. There is no reception, No bag hold on the day of your arrival or departure. You can not check-in earlier. It can also get a bit cleaner. It is a nice choice for longer stays until you find an appartment.

4 Daniel Park - a year ago

Convenient place for short to medium term stay. Rooms are clean and practical, but on the smaller side. Staff was friendly and willing to help. There were a few problems that were dealt with by local staff and the service Hotline. Parking spot available for 15 per day which can be quite convenient. All in all a good place to stay for a few days to weeks if you spend most of your time outside.