1
Valentyn Tahaiev -
a week ago
The worst hotel, I have ever seen. Everything started from the moment at registration. We did online check-in, and then waited 30 minutes to get a card and a room (for what you have online if we must to wait?). The personal not professional, when you ask for something they snap and go to the back room. In the room you don’t have minibar, so at night if you want to drink you must go to the shop because bar in the hotel don’t work and you don’t have regular water in the room(this is minimum what you must do for your costumers). In the night I’m come to reception and ask the staff to buy a water he took money and left, came back after 5 minutes threw money at me and said the bar is closed. the most uncomfortable mattresses I've ever slept on in hotels, hot water in the room didn't work, no wardrobe and fridge.
There were no vegetables at breakfast and you're asking 400 euros for 2 nights? for what?
The most unprofessional staff I have ever seen. The most uncomfortable and unfriendly hotel I have ever seen.
this hotel deserves a maximum of 1 star
I’ll never come back here!!!