numa | Oben Apartments

Kreuznacher Str. 37, 60486 Frankfurt am Main, Germany
Serviced accommodation Extended stay hotel Hotel
User Reviews

5 John paul - 10 months ago

Perfect apartment for anyone vising Frankfurt, they are very professional, they make sure that you feel at home by providing everything you need, there kitchen is well equipped, nice sleeping bed, nice location and discreet, 100% recommended ????????????????????

2 Kate Karelina - 4 months ago

The worst stay I’ve ever had.
+ fast communication, location close to train station (but extremely noisy!), free parking

- 1) no air conditioner, just old floor ventilator which is quite noisy at night and very dirty. So I can’t imagine how it’s possible to sleep when it’s really hot outside, because you live right next to the railway

2) for two persons we had one dinner plate. It was fixed the next morning, but is it really difficult to check?

3) the kitchen is quite useless. They do not have a kitchen hood. So they ask you to open the window while cooking because the fire alarm is sensitive and you may be fined if the fire department shows up. It’s very enjoyable to cook and listen the trains

4) not very clean. The wine glasses were dirty, coffee machine was not cleaned and there was a used capsule inside etc.

5) the last night their keyless system stopped working and we could not get inside. But this was solved fast via WhatsApp

6) and my favourite. Due to overbooking we were given the room without balcony (they face the train station), while we booked with a balcony (costs more and located on the other side of the hotel). They were very sorry and offered 15% discount. And even this numa could not do well. They had some misunderstandings between financial and communication departments and even right now we feel a bit confused about the sum we received, because it just appeared out of the blue, no explanation, no invoice. It looks like price difference between the room types, not discount. If we are not right it would be wise for them to send some invoice so we can see this. But they just say sorry in every letter

So my main criteria for a hotel were kitchen and balcony. There was no balcony and no kitchen where it’s possible to cook. For this price I could get a nice hotel room closer to the center. No more with numa, thanks!

1 Ivan Tsai - a month ago

It is right next to the train railways, and with no air conditioning, so window has to be kept open, make it worse. Bed not comfy.

5 Stephen McAllister - a year ago

Fantastic location overlooking the train tracks and the Frankfurt skyline. Plenty of nice restaurants nearby (and the REWE supermarket is on your doorstep). Sound proofing of room was actually v good and once windows were closed, the train sound was v muted. Spacious room, great little touches like a beer in the fridge, etc. Overall v enjoyable stay

5 FEN CHEN HSU - 2 years ago

The Hotel is near main station and it takes you three minutes to get there! It is located right opposite the main station, and you are easy to find the location and smoothly check in! The hotel features a great number of stars’ photos and uses them to decorate all spaces such as bedroom and dining room! Moreover, the special decorations bring you a lot of imagination and you seem to be their honor guest and best friend! As for breakfast, it offers you a wonderful treat and makes you energetic , cheerful, and satisfied! Besides, there are a lot of stores nearby whether you want to go shopping or buy somethings as gifts you want to take them to your homeland and send them to friends or relatives ! I strongly recommend the hotel be worth visiting and staying !

5 Lauri Lankots - a year ago

My stay in Oben Apartments went smoothly. The staff is very friendly and check-in process is simple and fast.

My room was clean and I was happy to find a little sweet-tasting suprise waiting for me on the day of my arrival.

5 Jochem van Ruijven - 5 years ago

This is arguably the coolest hotel I've ever stayed at. Don't be fooled by the older reviews: the hotel has new owners and has been completely renovated. The personnel is friendly and service is good. Every apartment has a rock star or movie star theme. Rooms have free food and drinks, and a DVD of your theme. What else do you need ;-)

Map Location
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