User Reviews

1 Lusy S. - 4 years ago

I’m shocked from customer service, how can Michael Kors hire so incompetent staff.

When I entered the store they even did not say hello and goodbye at the end, I went upstairs to find dresses, was waiting for someone to come and help me with the right sizes, no one came and I was waiting 20 min until I lost my interest (and there was only one customer at the store and sales ladies were not busy, they were talking to each other). Extremely impolite and arrogant.

I think Michael Kors management has to concentrate on changing its customer service, to keep or bring new customers, instead of making them not to come to the store anymore.

You are on Goethestrasse, make the service appropriate to its standards.

1 JS - 2 years ago

I came to the Michael Kors store and I did not feel welcomed or getting any Assitant as I wish to see.

The staff was just relaxing and I started asking questions of products availability it was such Bad experience that I rather take my Business elsewhere.

I live in Florida but on Business in Germany and as African American and I felt like this store employees judge a Book by its Cover short term racially profiled.

I never had such degrading experience on fifteen July twenty twenty.

I own sets of Michael Kors closing and shoes purchased in the states and around world I even feel sometimes generous And purchased my coworkers and Friends Michael Kors purses and shoes ( having 5-6+ friends that’s good quantity) who can’t afford it.

I Definitely cannot recommend this establishment the staffing At Michel Kors in Frankfurt Germany.

Respectfully
Customer

5 Dr. Vipul Varma (Oral Facial Surgeon) - 2 years ago

Super luxury handbags and a wide selection of clothes. The sales assistant /sales women helped me alot in choosing the right bag for my friend,Big thumbs up and love to her .would like to go there again :D

5 Sajjad Haider - 3 years ago

Top ladies bag brand

5 N Still - 4 years ago

Beautiful clothes and lovely sales assistant! So happy I went in!

5 王瑜珑 - 2 months ago

Nice

3 Fernando Iglesias - 5 years ago

Its not only products making shopping an excitement, but also the sales person. Pity.

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