Hotel am Zoo

5 Isuru Dissanayake - 3 months ago

Stayed 2 nights in this place during my short visit to Frankfurt. Found this on booking.com and made a paid prior reservation. Check-in and check-out went smoothly with less documentation. Room was bit dated but good for the price paid. Hotel am Zoo is located extremely closed to Zoo U bahn and Zoo line 14 Tram stop. It is only just 10 meters away.
Breakfast was fine and costed EUR 9.50 per day. Staff was friendly and supportive.

5 Bena Roberts - 4 months ago

Fantastic evening receptionist and nice breakfast. Super location. Will definitely stay there again.

4 Carl Suijkerbuijk - 4 weeks ago

Decent hotel. Good price/quality. Kind guy at desk.

1 Ariella Katz Suchow - 2 years ago

Have the ability to stay somewhere else? Good! Do that!

Arrived and the sheets on the bed were covered in hair (not ours). Towels smelled strongly of cigarettes. The person at the front desk didn’t put up any resistance when we asked for new towels, and sheets, though — New sheets were clean, as were the towels...until our last night, when they reeked of cigarettes again. Tried to get candy from the vending machine at some point, and were advised by same front desk person “I wouldn’t eat that if I were you.” Free internet didn’t work at all. Bed was hard and uncomfortable, and I prefer hard beds. Cool!

Only redeeming qualities of the hotel are the nice gentleman who sits at the front desk on weekday nights, and the homemade brown bread at breakfast (amazing). Do yourself a favor and stay elsewhere.

1 azin ghaheri - 4 years ago

My company reserved me a room for two nights in this Hotel for 410 Euro and it was definitely not worth it. The room's furniture and the bathroom were mega old and the outflow of the water in the bathtub was bad. The blankets inside the covers were yellow and the breakfast was also not worth it. For the amount of the money paid, it was absolutely a disaster.

1 Aario Shahbany - 3 years ago

Very cold room. Rude reception. Smelly toilet. Old building, dirty window with feces of birds on the glass. In freezing cold nights of winter wind is blowing from frames of window into the room. Radiator is so small and barely enough. No additional heating devices the lady at reception told me. Only extra sheets. I used those extra sheets to cover the frame of window! I attached the photo with this review :-D
And finally you have WIFI as mentioned in your booking. But it's so slow. For access to the premium WIFI you have to pay extra! This hotel has two buildings. And there are two sets of reviews here. Those who gave good review and those who gave a bad review. Once the lady at reception asked me to fill a form along with my nationality, gave me the key to one of the buildings with all the problems I described above. She also refused to change my room to the other building.

Now here is a general tip for you specially when booking a hotel in Germany:
When reading reviews, look where the commenting person is from. If most people from your continent or country gave a bad review, while most local people or people from Europe gave good reviews, then there might be a serious problem, which people like me and you can simply avoid by not going to the place.

So be aware. I do not suggest this hotel to anyone.

4 Kosa BEKA CREW - 2 years ago

Clean rooms and good breakfast. Bed could be more comfortable. 24h reception. Sometimes is problem with parking becouse you have to find place on the streets around the hotel.