1
nga đỗ thị thanh -
3 years ago
My friends and I have just had dinner in this restaurant and unluckily we met one of the most impolite waitresses in the world.
When we got inside the restaurant, she arranged one table close to the main door for us but we wanted to change because it was really cold and other tables were free. However, she didn't accept and showed her angry face. When we were eating and talking, she came and asked rudely for silence. It was the first time in my life to be asked to be quiet in the restaurant. It should be ok if it was the rule of the restaurant but other customers were also talking so loudly.
Moreover, we hadn't finished eating, she came and put the invoice on the table without saying anything. Can someone explain this situation for me? It was so crazy. We had to pay money for our meal and we just received disrespect from the waitress.
In the end, we wanted to pay individually but she said "no, together". I can't understand how the owner can hire such kind of waitress. Today was not my first bad experience with that waitress, rather 4th time. She couldn't speak German but at least, she needs to speak English. However, she could speak neither English nor German and just knows how to behave badly to customers.
Roppongi was one of my favorite restaurants In Düsseldorf and I always suggested it for my customers but from now on, I would change my mind. The food is really delicious but that girl was so terrible. I had given 5* for this restaurant before because of the delicious food and friendly waitresses. Nevertheless, my friends and I decided to give only 1* for what we were behaved today.