Living Hotel De Medici

2 Mahssa Ghajar - 3 months ago

The charged us for valet services. But when we were checking out, they asked us to a block away to pick up our car from A parking!
The breakfast was okay, we found a hair in the bacon.
The hotel interior was nice, the room was clean but small with high ceiling.

4 Linda Hayes - 10 months ago

Stayed at the De Medici for 4 nights with family and friends. I have to agree with some previous reviews, reception staff are not the friendliness, on check in or during the stay. On one of the days one of our rooms was not attended to and when mentioned to reception in the evening time was told ' well I am having a bad day also', not really the answer one would be looking for in a hotel of this standard and no apology or offer of housekeeping . Air con and heating not working in two of our rooms and no alternative given. Having worked in hospitality and mostly 4 to 5 star hotels for 20 odd years I find it disheartening to come across this.
On the plus side, the hotel is well located, breakfast staff are lovely and a special mention to Rafael, The Concierge. He went above and beyond for all of us, nothing was too much trouble, always a big hello when we met him, asked us everytime if he could help us in anyway, he went out of his way to make our stay exceptional. I can't speak highly enough of him. Polite, efficient and such a nice person. Nothing was too much trouble for him. Other staff members could follow in his footsteps. Management are lucky to have him.
The decor of the hotel is beautiful also and so much history in the building. I would recommend the hotel to stay in for location and if you are lucky enough to meet Rafael , you will have a great time.

5 Face Doc - 10 months ago

Many thanks to Rafael u0026 Stefano for their impeccable hospitality and professionalism. They made our stay at the hotel so comfortable , it was a home away from home . Great breakfast spread and I love the bathroom fittings ! Thank you ! Until next time . From your guests in Singapore.

4 Gus Gardner - 6 months ago

Gym / fitness is a 10 out of 10
Location 10/10
Wifi is a 5 out of 10.

I love the hotel except that it has horrible internet service. I could not get on any of the video calls I needed for work. If the internet was workable I would give it 5 stars.

5 Wolfgang Mayrhofer - 7 months ago

The hotel exceeded our expectations in every regard - stellar service, Great location, beautiful interiors including the rooms themselves, easy parking. first choice for going to the nearby opera!

2 Alexandros Malliris - 8 months ago

Staying at the hotel was OK. Some positive and some really negative points.
At the positive was the location, the cleaning of the rooms and the very helpful guy at the reception who did his best.
At the really negative was a very rude lady that told me at the breakfast area that I was talking to loud at the phone. However I was inside this huge area with only one couple, and I talked for only 20 sec. Just 5min ago they left from the breakfast area 2 kids that were messing and screaming around.
This lady destroyed my opinion about this hotel and Ia not willing to stay there again.
However, keep in mind that the location is great.

PS. after the answer of the hotel - i would like to inform them that NON of the guests were disturbed. also i would like to inform them as well, that the lady has really rude. keep that in mind if you decide to stay at that hotel - because they dont seem to undestand how badly they speak.

4 Fabiola Galdames Larraguibel - 4 months ago

Heating was turned off when still was cold at nights. My husband was sick from the cold. Other than that all was excellent.