Holmes Place

1 Galyna Gutsol - 4 months ago

We bought yesterday ticket on fitfox to visit holmes place. When we came today in the morning Administrator said the gym has been closed due to some water issues. We were surprised why the system allowed to buy tickets, since the gym was closed. Tickets valid only for one day, so we asked what can we do? Administartor send us to other Holmes Plase, which was 4 km away. We got there (Oberlöricker Str. 3, 40547 Düsseldorf) administrator said they don't have swimming pool and they dont even have towels!! how this is possible in such popular and high class gym not to have towels??
We left that gym as well because we didnt take towels with us and because the plan was to go swimming and have sauna.
So we wasted money , we wasted our time. And Administrators in both gym were not helpful at all, what should we do with our tickets if they are valid only for one day during specific time? Why there was not information about gym not working on Königsallee 59? Why the tickets were sold to us? we are very disappointed.

1 S. F. - a month ago

Small, average service, older machines, very expensive - saunas are constantly broken. Personal trainer has loud conversation on the phone in the middle of the training area and female staff tells her colleague how customers tell her how hot she was. Very strange.

1 Gonzalo Ramón Relanzón - 3 years ago

DO NOT BECOME A MEMBER! CAREFUL! It should be a luxury gym, but it is far away of that. Poor in services, expensive and personnel rude. Pool and jacuzzi always out of order. Be very careful with the contracts!! They make it almost impossible to cancel later.

5 haifa maalmi - a year ago

Holmos Place is definitely outstanding! I can judge everything (the Pool, sauna, machines, showers, the changing rooms) as meeting the high-quality criteria. I also experienced the professional communication with the membership manager during the pandemic to arrange the membership fees, the payment, new regulations... This gym suits people who are seeking quality in every detail.

1 Sam Gucciani - 9 months ago

I did a 30 days trial phase since they offered it on MyDealz. I wanted to check the gym out and if the gym was good enough for my needs and expectation. Unfortunally the young manager who gave me the trial contract was high nosed and kind of looked down to me. Just a reminder: Being white and wearing a suit doesn't make a better person. You should learn manners and how to express a welcoming atmosphere to every person in the world. He was clearly a racist just by the way he acted and looked at me. Anyway he lost a potential customer and, further, anyone else I told about the incident.

5 badar Al Tamami - 2 months ago

Great gym and wonderful front and care desk staff. Will be back whenever in Düsseldorf.

5 Tanay Ghosh - a year ago

Great club with newly renovated facilities. During the pandemic the club has gone above expectations in 1) offering daily online courses covering several aspects of health and wellness; 2) offering several alternatives for offsetting / reimbursement of membership fees. These are difficult times for the staff but the fact that they are making an effort to stay connected with the members while providing what service they can, is commendable. Looking forward to returning soon!