Benkay Teppanyaki

3 Faezeh Jafarian - 9 months ago

The food quality was amazing, but the service realllyyy needs improvement. The entire process of serving was super slow and there were not enough waiters for the number of people that they had inside of the restaurant.

5 Adalie Elisabeth Bruine de Bruin - a month ago

Recommends this restaurant because of the food and the service (shout-out to Vincent u0026 Tony, you are a true heros!)

Good to know:
- This restaurant is inside the Nikko Hotel
- This restaurant is divided in three area's: (1) the sushi bar which is situated outside of the restaurant itself, (2) the teppanyaki tables in the main restaurant and, (3) the private dining tatami room
- Staff speak English, German and Japanese
- Parking can be done in the garage below the hotel. Fees apply.

Why I recommend this restaurant:
We had dinner in one of the private tatami rooms, the Yoshitsune room. Normally this only possible if you reserve for eight guests or more. However they made a special exception because my boyfriend planned to propose to me while dinning there. The room is beautiful. The tatami is neat and in true fashion we took our shoes off before entering the room. It's a bit of Japan inside of Düsseldorf. Vincent took excellent care of us. He recommended an excellent menu, which consequentially had the same name as the room we dined in. This involved various kinds of fish and Wagyu beef. Ingredients were fresh and of very good quality. The preparation of the courses and plating was very appealing in terms of vision and taste. Very well executed menu. Vincent's recommendations for accompanying wine with each course was excellent as well as recommendation for sake. He went above and beyond to get us things that were not on the menu. All in all, this was a great evening. Yes, it is pricey but we found it well worth it. This is truly an experience, if you can.. do try. It will put a lasting smile on your face.

Bonus tip: Don't have so many dinner guests or have a smaller budget? The rooms are part of the Japan tour you can book online on the visit Düsseldorf website!

2 Ruiyi Guo - 3 years ago

The food is indeed nice. But the service is really terrible considering the price and the fact that this should be a Michelin star Restaruarnt. The staff members are unprofessional, they have served our dishes wrongly and they kicked me several times when they were serving the food. When we walked in, nobody was there to greet or to show directions. Nobody offered to hang out jackets and you had to do it yourself. When you were leaving, nobody helped you to take your jacket and they would just stand there watching you do it yourself.

This kind of service DOES NOT worth the price AT ALL. When I was in japan, after you’ve finished your meals the staff members would bow at you until you disappeared from their sights. That’s what I call service attitude and that’s what I call service spirit.

5 Karl - 2 years ago

It is the first time I eat Wagyu. I really appreciate the service here offered. I ordered Wagyu menu in the first page and 7 or 8 dishes in total. I tried many ways of cooking Wagyu and love them so much. I can feel it is melting in my mouth!!! The atmosphere is nice and chef is friendly!!! Srongly recommend.

1 guus - 4 years ago

16-12-2017: We took a seat but I had to go over to the bar to get someone to order for us. He was nice but had to ask a female colleague what a Chai Latte was. She was not professional and you could hear, as guests, what she was saying to him, and she was not nice. She brought our drinks, Matcha Latte (because they had no Chai Latte), but was not sure they were for us. The Matcha Latte was not good, try this at Tenten coffee, please do.

5 Anca Barsan - a year ago

It is totally a 5 star restaurant and experience. The atmosphere is authentic, the chef was great, friendly and polite and food beyond expectations. I strongly recommend the wagyu beef and the lobster. A bit expensive, be ready to leave at least 300 eur for a dinner for two , but it is worth it.

5 Olga - 4 months ago

Amazing experience and great food!