Star Am Dom

4 Hazem Edelbi - 2 years ago

Very good first impression and pleasant greeting from the staff. Surprisingly clean and spacious comparing to the other reviews posted. I will definitely recommend it for the price offered. We got quadruple room suite and it was perfect. Distance from the cathedral is 10 min walk. The optional breakfast is not so much.

3 David Canela - 4 years ago

The best thing is the breakfast, with is very tasteful and assorted. Yet, in my room at the 3rd floor, the WiFi was not working, there was not air conditioner, and the floor under the beds seemed that it hadn’t been cleaned since the hotel was opened. The bathroom was acceptable, with a proper shower space. The elevators are very small, as is usual in Europe.

4 Greg Ross - 4 years ago

Quite close to central station and underground station, rooms are big enough, showers are good enough, beds comfy, we didn't have great views but who really cares. Rooms have free safe, fan etc. Staff are friendly, free breakfast (don't expect a fry up,) is alright

1 Oliver Timmer - 4 years ago

Our flight was delayed and we tried to reschedule our room. It was a day and a half before we were supposed to be in the room, but they were impossible to get ahold of. We were hung up on mid conversation after asking whether they spoke English on the first attempt, and after trying to call back several times we gave up. We tried emailing them to no avail. We would have been happy to stay different days but they made it impossible to do so. We got charged for staying. I would like to see a change in their cancellation policy.

2 Andreas Overmeyer - 5 years ago

The hotel sits on the side of a quite busy 6-lane-street in the center of Cologne and chances are, that your windows will face the road, so expect noise and exhause fumes, if you choose to open them. If you prefer to sleep with your windows closed, I hope you like it warm, 3 out of 4 rooms I was able to check-out felt like I was in the middle of the Sahara and there is no air conditioning. I was kind of lucky, to get a basement-room (see attached photos for my excellent view), because I cannot stand heat. If you get a ground-floor (or basement-) room, the only thing that seperates your room from the lobby is your rooms door, which doesn't stop sound from coming through very well, so bring your ear plugs. Mine additionally had a child-safety feature (or was broken) which meant I could not lock the door from inside. Also my window had no curtains and if you take a close look, you can see the neighbor's window right across, so if he chose to switch on the light, there was light, and nothing I could do about it. Everything in my room looked like someone who had pretended to be a craftsman had installed it, but in reality was the owner of the hotel next door. When you walked over the fake-wood-floor, you could notice waves in some spots, there were many things that would have taken a minute to repair (broken power outlet, curtains, cables dangling from the bathroom mirror), but were still broken. Is there anything good that I can say about this hotel? The cleaning people are doing quite a good job, my room was clean (I didn't check all the dark, hidden spots though), and the breakfast was also quite good. Also, it is in the center of Cologne after all. Still, I'm not going to stay here again.

1 John Dunne - 4 years ago

Small rooms, I had limited headroom above my bed. When a colleague asked for extra pillows the reaction was as if she'd asked for them to fetch Everest! The bar was useless, no evening meals served and breakfast was bad!!

5 Ernesto Perez-Durias - a year ago

Nice place to stay. Close to Köln central station and in a safe area. Breakfast is complete and there is no "competition" with the other guests to fill your dish