SMARTY Hotel | Hostel | Boardinghouse

Engelbertstraße 33-35, 50674 Köln, Germany
Hotel
User Reviews

1 Danny I. - 4 months ago

I stayed here from February till April because I really had no other choice. It's a disappointment.
First off, the room is small (but it's not really a problem, considering it's location I can overlook this) and when I arrived it was FILTHY. Dead bugs on the window sill, dust and an empty kit Kat wrapper under the bed. The bed itself didn't have clean sheets.
The bathroom has mold as well. Everything was just disgusting.
The elevator keeps breaking down every other day as well. The shared kitchen made me almost throw up: it was so disgusting.
I hope the new owners that are taking over do a better job, because this place is a disaster

1 Sevine Abi Aad - 4 months ago

One of the worst boarding houses ever. - elevator doesn't work (room was on 5th floor and had 2 suitcases) and someone already mentioned that in their review from a few weeks ago, so clearly the management doesn't care and hasn't dealt with it. Mind you we were told 'a technician was on his way' when we checked in. So that's lie number 1
- putrid smell coming from the bathroom
- 'clean sheets' smell lived in
- curtain is half pulled out if it's railing
- it feels like the room hasn't been cleaned between us and the people before
- the 24 hour coffee and snack place is closed. That's lie number 2
- the break room is closed. Lie number 3
- not one single person to help or assist you with anything
- hallways and common areas are dirty (stains on the carpet which also looks like they haven't vacuumed in forever)
Even at the inexpensive price, it's absolutely NOT worth your money. RUN.

1 Anuj Kumar Shukla - 5 months ago

This is by far one of the worst hotels I have ever stayed in my whole life.

This hotels tricks you up asking checkin money at the automatic check in and you have absolutely no one to solve your problems.

We checked in late night and hotel toilet was a nightmare.

As expected no one helped us out and no one even support after writing email.

Big promised made on telephone calls but nothing happened.

I would suggest invest some more money and better stay in hotels like IBIS which is couple of blocks away from this catastrophe.

Spent you money wisely especially when you are accompanied with a girl.

Goodluck

4 D W - 5 months ago

550€/month (Longstay) for a very small room with double bed is a pretty high price, but for a last minute student hotel it is a good backup option if you don’t plan to stay longer than a few months or until you find a place with more room.
The deposit of 500€ has been given back to me directly.
The kitchen is used by everyone but usually doesn’t have more than 3-4 people in it.

1 Jerell Corinthian - 5 months ago

the lift looks feels like half broken, the bed is dusty. in the same time i have to help a lady to check in because the system keeps going back to the main menu and we have to call and wait for 15 minutes until they fix something. the floor looks like it hasnt been cleaned for thousand years. it is not even worth it for a begger to stay.

5 N HASSAN - a year ago

Small room but I did like it so clean it did the job
The building is clean and quiet near all shops and only walking distance to newmarket which a lot of brand shops
Loved the hotel and the area, I am not into expensive hotels
I would stay there again ????

3 Vincent Marmier - 2 years ago

Generally good however the hotel smells a lot like cigarette smoke. The rooms are rather clean and the shower was very big and clean which is really good. Location wise, it's OK, it was not really in the center but with the Lime service the city center is reachable in a fast manner. The staff was nice and hopeful even though the cleaning people were a bit weird.

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