The Ritz-Carlton, Berlin

5 Nataliya Nataliya - 5 months ago

This hotel is perfection! Here everything is thought out to the smallest detail! Everything here is designed for the comfort of visitors. There is food for all tastes that gourmets will love. There is a lovely lobby where you can work on your computer or meet friends. Live music is played on weekends. And every evening the bartender will surprise you with delicious cocktails. A pleasant surprise was the presence of a swimming pool, sauna, and gym. Everywhere is very clean and beautiful. The hotel service is five stars out of five. Always perfect cleaning and always on time. Many thanks to the receptionist Henry for the warm welcome.
I would like to note that the hotel kindly provided us with free accommodation as an aid to Ukrainians who were forced to leave their homes due to the war in Ukraine. We do not have enough words to express our gratitude to the hotel for supporting Ukraine in such a difficult time.
When we arrive in Berlin, we will only stop at the Ritz Carlton. Thank you very much for a pleasant stay in Berlin

5 Fabrizio Cataldo - 4 months ago

An amazing stay at the Ritz with impeccable service. Rooms are spacious and well designed with high quality fittings and attention to detail. Bed is super comfortable. Complete sauna and relaxation area. Great location right by Potsdamer Platz. Unfortunately didn’t get a chance to try the bars and food!

5 Beau St John - 3 months ago

Expensive but worth it. Great service from this true five star hotel, especially from concierge Max - thanks for the recommendations! Huge corner rooms, and an excellent breakfast in Pots. Accessible Potsdamer Platz location. We will be back!

5 Paige Neilson - 3 weeks ago

Fantastic hotel and staff. Best ritz I’ve ever stayed at, will definitely be back! Alberto took care of us and made it such an incredible cocktail experience every night. Fabulous champagne hour in the lobby! ????

4 Malik Ald - 4 months ago

Great stay, Elena at the reception is the nicest, tommy and terry makes you feel home, their concierge is nice too. Very nice facility. The new sushi bar is nice, and the wellness is amazing, also they have. A bar with live music in weekends, Alex was amazing.

1 Justyna Mrk - 4 months ago

I came to the hotel by car. There was no one from the service in front of the hotel. I had to look for someone to help me with the suitcases. Then I spent 30 minutes waiting in line for check-in. I checked 3 times if my room is ready (every time I waited in line and every time I came at the time agreed with the hotel). Additionally, hotel increased my room rate and charge my credit card, even though I had paid for the hotel via pre-arrival. After 5pm I entered the room but my suitcases were there. I called the reception, but nobody picked up the phone. I had to go downstairs and ask for them again. Staff working in the hotel was surly and unpleasant. House keeping also inaccurate. I've been to the hotel for the second time, but my second experience will not make me come back. Big failure. I would not recommend to anyone, it definitely has nothing to do with a 5 star hotel.

5 LuDster - 4 months ago

Fantastic Hotel in a great location, beautifully decorated. Rooms are excellent with great beds and all necessary fixtures and fitting to make you feel right at Home. Bathroom was great with a walk in shower and and nice Bath ????
Service is exceptional, nothing is too much trouble. Food is also great.
It's not a cheap hotel, but you get a lot for the price paid, well worth staying at ????