1
kirsty laidlaw -
a month ago
On my last night in berlin I was looking for some schnitzel, we ended up in this café and the server was so lovely so welcoming, giving us a towel to wipe down the seats after a lot of rain. We felt like we ended up in the nicest place. we ordered straight off the bat without looking at the menu just three schnitzel and 3 small beers. It felt like such a normal place to sit with friends and just have normal food and a beer, really nothing special. the food came and it was average schnitzel, they were fine. we have another half drink and then we get the bill and it comes to €90 and we think somethings gone wrong but we look at the menu and realise that the schnitzel is €23.80 each and we actually can’t believe that it’s so expensive. we address this genuinely contemplating the idea of walking out because the price is so offensive for some sliced potato and basically deep fried bacon.
The waitress completely does a 180 on her attitude and starts spouting excuses like inflation on meat and being located in charlottenberg. She asks “where are you from” which was completely inappropriate and says that it’s our fault for not looking at the menu, but we had seen the prices on the menu outside which didn’t reach to about 15€. The waitress claims she didn’t have time to deal with us so we paid but honestly I regret paying because it was the most average bland schnitzel and has left the worst taste in my mouth (and still hungry) after the whole experience.
Hospitality workers like that are a huge problem with table service - having no humanity with the customer. If we had known it was so expensive we would have had shared and been happy. It’s not hard to be transparent or authentic with people. We are all out here struggling with our own rent/wages/problems.
Feels like a tourist trap or scam for young adults and it’s ripping people off blind. It’s probably the perfect place to stand in a queue for a seat with a beer but I would only take someone to eat there if I wanted to break up with them.
Edit: if i can give any recommendation it’s to steer clear and go literally anywhere else for normal priced food. A couple days before i had gone to ROJI on oderberger str and spent the same amount of money but had the worlds best sushi, service and experience. left so full i went to sleep.