Mercure Hotel & Residenz Berlin Checkpoint Charlie

5 Hadi Majzoub - 3 months ago

Excellent stay! Had a business trip where I stayed at this hotel for two nights. The room was super comfortable and spacious. The staff were amazing. They surprised me with a birthday cake in the morning. This is something I didn't expect. Thank you Mercure Hotel for the warm hospitality.

5 Lindsay Aiello - a week ago

Excellent location! The staff was very cordial and accommodating. My flight was cancelled and they worked with me to adjust my reservation. The room was very spacious and clean, and the water pressure in the showers was great. The windows had blackout curtains so I could recover well during my stay following a long flight. And the place is in walking distance to quite a few sites, including Checkpoint Charlie, Kommunikations Museum and the Mall of Berlin.

5 Andrew Wylie - Arees - 3 months ago

We were kindly upgraded to a larger room and WOW! The room was beautiful and very spacious!
The staff at the reception was kind and welcoming. Very helpful and quite knowledgeable with the are...Like having a friend as a concierge!

5 Taras Kaminskyj - 5 months ago

A great location to see all the important historical locations in Berlin. 20 minutes walk to the Brandenburg Tor. Public transport close to the hotel, including the underground, which makes it easy to get to the zoo as well as the central station, and a variety of bars, restaurants and museums nearby. Literally 2 minutes from Checkpoint Charlie. The rooms were extremely spacious and modern, whilst the hotel was friendly and welcoming with staff that were prepared to go the extra mile to make the stay enjoyable. I chose this hotel because I have stayed in another hotel in another part of Germany in the same chain, but this was exceptional and truly great value for money.

For the management - if you stay in rooms ending 08 and 12 (and others including 11) - it’s very confusing if you are not told from the start that these rooms are in a separate wing and are not easily accessible by the main lift. Please tell people the easiest way to get there is by the door further along the road!!
Also the bar could do with a bit more variety on the food it offers in the evening (although plenty of alternatives nearby).

Overall a fantastic hotel and I would not hesitate to recommend it!

3 Paula Anna Takle - 5 months ago

Stayed here for 3 nights in April. A nice quiet area. Good location for seeing the sites of Berlin.

Strange room layout, there was a lot of wasted space. Wasn't keen on the 2 x single beds pushed together and 2 x single duvets. Comfortable bed though. We had 2 x TVs, which just seemed a little odd. The room was VERY hot and the heating wasn't even on!

4 Mads Møller - 3 months ago

The room was clean and overall okay, and at first we were pleasantly surprised to see we had two floors with a toilet on each.
But the room layout and design quickly turned out to be stupid.
You enter on the lower floor, but the only place to hang your coat was upstairs.
The only storage space was on the lower floor but the bed was upstairs etc.
We have only seen this one room, so no idea how the other rooms look.

5 Evelyn Pedley - 3 weeks ago

Perfect place to stay in Berlin. Its really convenient for checkpoint Charlie and the U bahn and S bahn. We had an apartment for a week and it was lovely the room was very spacious with a kitchen area . The bathroom was great really clean the shower was really powerful. The staff are lovely really friendly and helpful I will definitely stay here again and would definitely recommend to friends.