3
Elenie Morales -
6 years ago
For a three-star hotel, it is quite disappointing. We came at 1am greeted by a grumpy personnel who was very sarcastic, too. We had a reservation with a special request since our bus from CPH arrived in Berlin at midnight. We were not accomodated and we had to be back by 2pm. Fortunately, the lady at the desk that time was accomodating.
WiFi signal was intermittent.
Breakfast was from 7-10am and there was ample choice from the buffet.
The room we had (for five) was big spacious and clean. We were provided with what we needed, including requests for hot drinking water.
We were also provided gifts of bottles of white wine and chocolate for the New Year, which was a very good gesture.
The hotel is conveniently situated near a supermarket, restaurants, bus stops and metro stations.