Holmes Place Gendarmenmarkt

2 Martynas Burmonas - a week ago

I’m changing my 5star rating to 2 stars.
I’ve been a customer for several years now and honestly the place is getting ridiculous.
Recently half of the features are not working, the pool water was dropped and oddly enough the thermometer removed from the pool to reduce visibility (they are convincing the pool water is at 26C degrees which is definitely not the case).
On top of that almost every other treadmill is off to save power despite people queuing…
I get the inflation is affecting everyone but I don’t think the service should drop because of it.

5 Nova Akkaya - 5 months ago

Wish, I could give more stars. I've been member here for some months, it changed my life. I lost weight, my back pain is almost gone. Each time I've been here, I feel myself relaxed and uplifted. All the yoga teachers are great, the substitute teachers too - a hug to Laura here :), spinning classes are super thanks to (my favorite) Irene, express courses are really useful, a wink to Luca and David. :) Oh, I shouldn't forget Saskia, who really cares. The personal in reception always trying to help. I had only one not so good experience here at ballet class and my feedback is taken seriously. At least I felt so. :)
The pool, wellness area are big and good enough. There might be something to critise, but they are really not worth even to mention. Highly recommended. ❤️

4 David Peters - 2 months ago

Well-equipped gym with separate CrossFit-style section, studios for classes and swimming pool. Changing/locker rooms in basement, entrance on ground floor, gym on first floor.
One downside in summer especially: there doesn't appear to be any air conditioning, which makes it a very hot environment in which to work out (maybe that's a quick way to work up a sweat?!).

5 Natalia Ferber - 2 months ago

I sign up for the gym a bit over a month ago. Front desk people are usually welcoming, the place is clean and if you can make it outside the rush hour you can use machines and weights without waiting for others to finish. So far so good.

4 Moe Al-Ashtal (Ashtal) - a month ago

Mickey was very helpful in our on boarding to the gym, the gym is nice the pool needs a little more attention. The towels are kinda overused but I trust their cleaning for not.
So far so great

2 Theodoros Svolis - 5 months ago

I thought I would try out the Holmes Place Gendarmenmarkt location by getting an Urban Sports L Membership for around 90€ (Have only gone to Holmes Place so far) was planning on signing up for a membership with Holmes Place but having second thoughts.

Heres why:

I did a few courses with good teachers such as the Bodypump and Yoga course which was nice.

Equipment is fairly new as well :)

BUT

I have had several uncomfortable encounters with the staff at front desk.
Members being greeted and me being ignored until I wave and try to get their attention. Even though there are two people sitting not doing anything.

The first few visits I was given disposable towels like in every other gym. After a certain amount of time the staff started asking for a pitiful fee of 1€. After the first weird experience which left me feeling like I had a discussion with a Mcdonalds employee, I purposefully brought a few 1€ coins as to no be embarrassed again. (They do not except cash) and would only give me 1 towel. So If I don't bring my Wallet with cards to the gym I need to use the same towel for workout sauna and shower...

I have the feeling upper management gladly lets staff treat external members with disrespect.

Regarding the interior: Plastic plants, worn out carpets, slightly smelly showers, water fountain that somehow tastes worse than tap water (Which is relatively good in Berlin) . All reminiscent of a budget hotel and not a premium gym.

I wanted to make this my new go-to gym since there are not many options around here, am though a bit disappointed on all ends.

Will I be treated better after I sign up for a contract? Does that make sense? Do I indulge in this behaviour?

Is it really worth it? There are cheaper gyms in Berlin that are a-lot more welcoming with friendly staff that also have saunas, pool area and new equipment.

Prove me wrong..

5 Karl Wilder - 3 months ago

This is, without question, one of the nicest clubs in Berlin. Could a couple of things be improved, yes, and I will mention them but first I will refute some of these nasty and untrue comments. The place is kept very clean, very clean. There are no flies in the shower (Did Stupidfit write that?)The customer service is excellent and everyone at the desk is kind and welcoming (They even help with my german learning) I mostly use free weights and there are plenty of weights and benches. There are a lot of classes and people seem happy with them. I know many of the members and have made friends there, they too are welcoming. When I first came to Berlin I joined Stupidfit because I did not know Holmes existed. The moment I saw the place with windows and skylights I joined. It is the highlight of my day. What could be improved? We need hooks in the lockers. 5 lockers in the front section have them and there is an area where a screw can be taken out and a hook put in. Please do it, one cannot hang a pair of shorts on a hanger. New classroom and new equipment have come but I beg you, invest in an AbCoaster, it is without question the best possible piece of equipment one can use to work the core. And today I heard someone complaining about the broken steam room. I am all about the top shelf on the less hot sauna with the funny lights, but once he got the discussion going I heard a lot of words I will not choose to translate. But seriously, I think some of these tragic reviews are being posted by the competition, the lawsuit is costing them money.