2
Yajing -
5 months ago
The room is spacious, full of light, very clean and staff generally are friendly, we are giving two star for the family with young kids (1-5). The building from outside looks like concrete, however inside the sounds proof is probably not the best. Most of the guests here are senior people, I do understand they are much more sensitive to sounds. On day 1 we didn’t notice the thin walls and floors, we received complaint and they asked us to take our kids out - We took the rude feedback seriously and do not want to disturb neighbors, however on day 3 when entire family are sleeping for 40 min already, at 21:45 reception calls us complaining about our noise. In fact this phone call woke up every one in the room!! Maybe we are unfortunate about this neighbor who hears sounds that does not exist, but if you are traveling with young kids please bear in mind majority of the guests here are not all tolerant about your family, just make sure you choose a more child friendly hotel.