EMS Training fitbox Berlin Senefelderplatz

1 Kevin Schaffartzik - 2 years ago

What a disgrace of a company. I really hope headquarters reads this and does something about this situation. My wife signed up for the comfort plan, which was supposed include re-scheduling free of charge and instructions in English. The trainers cannot speak English and just told her to get on the treadmill every time. When she had to re-schedule they charged her anyway. Basically she did not receive the services agreed upon. Not even remotely close. We are wildly disappointed with everyone involved She received her copy of the signed contract 11 months after she signed it, after multiple requests on our side. She finally gets the contract and decides to cancel the contract, which is when they tell her she should have canceled 2 months before the contract ends. Now she is stuck with another 12-month contract. The people at the place specifically told her the notice period is 1 month. I strongly advise any and everyone to go to a regular gym and get a normal workout so you don't fall for the ridiculousness that is this fitbox.

1 Richard Harless - 5 years ago

They are always overbooked so it is difficult to ever find more than one appointment time per week. The membership services will also over charge you and mess up the direct billing on your bank accounts. Then charge you late fees for their mistakes - blaming you for not noticing.

Very bad customer service and management is not worth the results you see form the gym, as you will spend more time emailing Mitgliederservice than actually working

Bottom line: Do NOT do business with these people.

5 Gregor Marvel - 6 years ago

super! super! super! Giovannie!!! super! suPER! SUPER ! ????

4 Eva Schnubbe - 8 months ago

(Translated by Google) I was about to inform me. The training that started just looked good. But I felt it as uncomfortable almost in the shop window to make sports so I have decided on it. If you could come up with something, there would be a hurdle less!

(Original)
Ich war kurz da um mich zu informieren. Das Training, das gerade lief, sah gut aus. Ich empfand es aber als unangenehm quasi im Schaufenster Sport machen zu müssen deshalb habe ich mich dagegen entschieden. Wenn ihr euch da was einfallen lassen könntet, gäbe es eine Hürde weniger!

5 Roman Meier - 4 years ago

(Translated by Google) On the recommendation of my friend, who had been training in the Fitbox for 4 months, I registered for a free trial training and was thrilled. I really would not have thought that I would be so exhausted after 20 minutes. The sore muscles after the first training session was really severe, but now it's totally fun and I've even lost 3 kg. My trainer is super nice and always spurs me on really well. 5 stars from me.

(Original)
Ich habe mich auf Empfehlung meiner Freundin, die schon seit 4 Monaten in der Fitbox trainiert, für ein kostenloses Probetraining eintragen lassen und war begeistert. Hätte echt nicht gedacht, dass ich nach 20min so geschafft sein würde. Der Muskelkater nach dem ersten Training war echt heftig aber mittlerweile macht es total Spaß und ich habe sogar schon 3 kg abgenommen. Mein Trainer ist super nett und spornt mich immer richtig gut an. 5 Sterne von mir.

5 Katja Richter - 4 years ago

(Translated by Google) I feel very well looked after in the Fitbox and have already had some success on the scales. I was able to lose an impressive 2 kg in no time. I'm excited. The first time is really hard, I have to say, but afterwards it's a lot of fun. I get along really well with my personal trainer and he always really pushes me for the last few minutes. In short: highly recommended.

(Original)
Ich fühle mich in der Fitbox super betreut und konnte schon erste Erfolge auf der Waage verzeichnen. Stolze 2 kg habe ich in kürzester Zeit abnehmen können. Ich bin begeistert. Das erste Mal ist schon echt hart muss ich sagen aber danach macht es riesigen Spaß. Mit meinem Personaltrainer komme ich super klar und er pusht mich die letzten Minuten immer nochmal richtig. Kurzum: Sehr empfehlenswert.

5 Emily Schlömer - 4 years ago

(Translated by Google) Since I went to the Fitbox for EMS training, I have less back pain and generally feel much fitter in everyday life. The 20 minutes are tough but definitely worth it. I think it's great that there is always a personal trainer with you, because there is a lot you can do wrong if you go to the gym alone. A clear recommendation from me for this stylish and competent studio.

(Original)
Seit ich zum EMS Training in die Fitbox gehe habe ich weniger Rückenschmerzen und fühle mich allgemein viel fitter im Alltag. Die 20 min haben es in sich aber lohnen sich auf jeden Fall. Finde es super, dass immer ein Personal Trainer dabei ist, man kann nämlich viel falsch machen wenn man alleine im Fitnessstudio trainieren geht. Von mir eine klare Empfehlung für dieses stylishe und kompetente Studio.