5 Noah Wells - 3 months ago
I attended ElitHair for a DHI hair transplant in Istanbul from 26/06/22 to 28/06/22.
What I loved about Elithair is that they were in constant communication with me, before the transplant providing excellent information over the phone, email and via WhatsApp. Whenever I had a question or ran in to trouble they always put me at ease. The staff on the phone were exceptional, specifically Nathalia in Berlin who was in contact with me before the transplant process, very friendly and once again providing great information and advice, and Daniel in the UK, who was kind enough to contact me after my transplant to make sure everything was going well.
The process was very smooth, I arrived in Istanbul and had a short wait for my shuttle to the hair clinic/hospital. They reminded me me of the entire process, and although I had complete trust in their abilities, I imagine it would have been very reassuring to someone who would have been feeling stressed about the procedure.
They have a multitude of translators for many languages it seems, though their primary customers seem to be German. There was no problems with communication during my procedure. The team conducting my transplant told me what they were doing, as they were doing it. They did not speak much English, but I appreciated that they were chatting among themselves during the operation, I much prefer this to 9 hours of silence.
Regarding the procedure itself, I was getting 3300 grafts taken from the donor area at the back of my head. This took around 3.5 to 4 hours. There was some initial delays as one piece of their equipment was not working properly, but they fixed this quite quickly. I was injected with anaesthetic at many points around the donor area, and the procedure was relatively painless, I found myself daydreaming at times.
During the implantation phase of the operation (crown and front hairline) I did experience some pain, but the surgeons and assistants took care of this when I brought it to their attention. This took another 4 hours or so. Once the operation was completed, they had me wait in the hospital for some time to make sure I was feeling okay then sent me via a shuttle to the hotel again.
On the final day I was advised how to wash and treat my hair for the short to mid-term and the team answered any questions I had.
Overall excellent experience and I would highly recommend ElitHair. I will post a future review upon seeing the full results of my transplant in the next year or so. There are many more postitive things I would like to say about ElitHair, but I would not like to turn a review into a book.