1 Mario Heller - 4 months ago
I had to get checked because of a unusual feet fracture. After waiting for 5h at the Rettungsstelle, they checked everything and suggested an surgery in four days, but they told me that they also need an MRT which can‘t be done in the hospital. So, I had to stress around whole Berlin for an MRT. Fine, I did it. The surgery should happen on Tuesday, so the preparation would happen on Monday, doctor told me. I go there on Monday and it was a holiday. „Sorry, there‘s nobody here today. Come back tomorrow!“ Okay, fine. Not cool to get around the city with a broken foot. Then, saw the doctor next day. Seemed professional and I was relieved. Few days after, surgery happened and everything was professional as well. But then, on the day I wanted to leave: Doctor and nurse had a fight. Nobody wanted to give me medication and I had to organize the document for leaving by myself, hobble around the whole hospital.
What should I say? I didn‘t leave the hospital more disabled than I entered it, which I am sometimes afraid in Berlin or in general. But this is also some kind of a minimum requirement, no? The whole rest was an exhausting experience full of errors and misunderstandings on the hospital side. Maybe it‘s not possible to do it better, because everybody is overworked and there are too many patients. But I can‘t give more than one star, and that one goes to all the people who work there and were friendly and professional. Overall, things can be vastly improved.