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Isabella Parodi -
6 months ago
I mean, they stole 50€ from me by charging me twice for a giftcard.
I went there, shows the recites, had to fill out a form that the manager gave me and he said that in the next 2-3 business days I would get my money back.
Spoiler: i didn't! ????
I called 3 times.
One time on Wensday and they said I had to wait until friday.
Then saturday and they said that the manager wasn't there but they would call me back (again, spoiler: they didn't. I tried on Monday again and they said that the manager wasn't again there and guess what? They would call me back!
And guess what? They didn't !
That's literally so sad, a you are a global corporation that in 2020 had a global net income of 1.7 billion and you can't give a student 50€ back that you literally stole from her?
Do better, for real.
I will probably never get my money back, but I really don't want this to happen to other people like me, so be' cautious.