Adina Apartment Hotel Berlin Mitte

3 Katie Cubbage - 3 months ago

Great location, hotel leaves a little to be desired.

I chose Adina because it was modern and in a central location. It also has air conditioning which was important to me as I love sleeping in a cold room (very easy back home in the UK!). The location is great with the tram only around the corner and it’s only a 15 minute walk to central station.

Sadly, after going to reception to ask if someone might look at our air con which wasn’t working, we were informed the air con in the whole hotel isn’t working and they’re waiting for someone to come and fix it. If I had know this, I wouldn’t have booked 4 nights at the Adina. I wish we’d been informed of this before our arrival.

I was very touched they provided a dessert and card for my fiancés birthday so they’ve gained a star for that.

Staff have seemed quite abrupt but nice on the whole. Parts of the hotel and our room feel tired. Could do with more than 2 coat hangers each.

I probably wouldn’t stay here again without the promises of the air con working and the rooms wrong revamp!

1 or hasson - 2 months ago

We have stayed in the hotel in 2019 and had a very good experience.
In 2022 it was the total opposite -
From the cleanliness perspective, which was the most important for us and we were very pleased from in our previous visit, this time the bath was full of mold and the toilet was cracked.
The staff also used to be very nice, but this time we were very disappointed - every morning at 8 am, there was a lot of noise coming from right outside our window, as a new deck was being built. This caused us to not be able to sleep past 8 am each morning. When we talked about it to the receptionist, she said she is not aware of this, WHILE THE CONSTRUCTION WORK WAS STILL ONGOING. This was very confusing, and seemed like a way to avoid compensating us. We explained that we cannot sleep like this and that we were not even warned about this going to happen, but the receptionist said that she didn't know it was going to happen either, so they could not warn us. This, again, does not make sense, as someone had to let the construction workers into the hotel in the morning. We talked about this to another receptionist, but they said this was already being taken care of by the previous receptionist.
In addition, the laundry service was not available this time, which was also disappointing, but much less important for us in the overall experience.

5 Larisa Trop - 3 months ago

Very spacious, clean and quiet. Great location with walking distance to most Mitte attractions, near the m5, m8 and m10 tram station. Staff is really nice. Highly recommended!

5 Gilberto Segura - 2 months ago

Perfect location next to a major hospital and university. Right off a main line a few blocks from the metro and a taxi stand down the street. Clean rooms and great service, also a nice little bar on the corner.

5 Mark Candler - 5 months ago

Great apartment with views of the tower and the Riechstag we walked everywhere so location was perfect. Fit a family of five in very easily. Very clean. Awsam Harga was so helpful and friendly to us over breakfast. We would definitely recommend

1 Lucia Hegenbartova - a month ago

I couldn't sleep for the whole duration of my stay in the hotel because the AC was broken during an August heatwave with 35+ degrees celsius. The hotel offered me a 20% discount, which is ridiculous. The only reason I booked the hotel was to sleep there and I was not able to sleep. You literally had one job. What's the point of staying in a hotel that you can't sleep at? I'm extremely disappointed by the service.

1 Anna Blume - a month ago

AC broken during 35+ degrees heatwave, couldn't sleep. Because I booked through a 3rd party provider, hotel refused to talk to me about a compensation, saying I need to talk to the 3rd party provider. 3rd party provider refusing to talk to me about a compensation, because it was an issue at the hotel, not with them + tell me the hotel is refusing to provide an appropriate compensation. I do a lot of business travel and have been on 100s of trips, this is the worst experience I had so far. Really disappointing how the hotel handled this.