Star Inn Hotel Stuttgart Airport-Messe

5 Rainer Hahnekamp - 2 years ago

As the name already says, this Hotel is perfect if you come from the airport of have to be there very early in the morning.
Rooms have great value. Very spacious for that price.
Since I had to leave early, I didn't have the chance to try the breakfast.

The airport is theoretically reachable by foot, but you have to reserve about 30-40 minutes. I recommend to take a taxi instead.

4 Stephanie John-Baptiste - 2 years ago

We stayed here for one night ahead of an early departure from Stuttgart airport. The hotel is very clean, the beds comfortable and the staff friendly and helpful. If the room hadn't been so so hot, I would have given five stars. We opened the window completely, but it took a good few hours to get the room temperature down to something more comfortable to sleep in. The breakfast in the morning was amazing and very varied. We also took advantage of the airport shuttle, which cost a reasonable €7 for three of us.

4 Gail Soliski - 3 years ago

Phones didn't work. Safe didn't work, but they allowed us to change rooms, but in the new room, the safe worked, but the A/C didn't! Staff were all great. Super breakfasts every day. Almost everyone spoke good English. Great firm beds. Bus stop only 2 minutes away.

5 Ramaswamy Muthu - 3 years ago

Good rooms for a night stay. Breakfast has limited choices but good. 2 km from the airport and has a discount supermarket nearby. Some local restaurants are a walk a from hotel. Ample parking lots available on the streets but if you plan to keep it indoors you can still do it with a charge.

1 David - 4 years ago

Incredibly rude staff. I was forced to wait here after a flight was cancelled on me. The manager was out of rooms and told me she was going to throw me out while I waited to see if any rooms became available. She was incredibly rude and mocking, as if the cancelled flights was somehow my fault. Turns out she made a mistake as well, and there were two rooms available the whole time. Wouldn't return with a gun to my head. They also had a guest arrested while he left the hotel to go to the airport, claiming he was too drunk. Too drunk to leave? Despicable business practices.

1 Anna B. - 4 years ago

I was asked by the Hotel Manager to rewrite my recension and explain in further detail, what I didn't like about the service. So be careful, you may receive a direct call if you give bad feedback. The stuff is - in my opinion - not service oriented because of unfriendlyness, long waiting times at the bar, and an unwillingness to discuss complaints directly.
Nevertheless, I guess the rooms are sufficient for a short stay and the cleaning staff did a good job.

2 Gianluca Aresta - 3 years ago

The reservation was different that it was shown in trip advisor. We check a hotel with free parking and breakfast included and in trip advisor one of the options was this hotel, once we arrive there the receptionist didn't find our reservation, we were tired and they make us wait until they were able to find it. Also when we ask about the breakfast time and the parking place the receptionist told us that was not included, that we should pay 43€ more (15€ parking for that single night, plus 14€ per person for breakfast ). We were disappointed because one of the reasons we choose this hotel was that those things were inclusive.