1 E - 2 months ago
In my life I have seen a lot of hotels. But I wish I never had the 'hotel' waldhorn experience. I can't give less than one star, but it is not even worth one star. Please stay far away from this hotel. The apartment was dirty, noisy and unsafe (loose outlet, babybed and seats broken, etc.. ). The bed stood at an angle so my head was slightly down and feet up. Haven't really slept. But thats not the worst. The saddest was the breakfast part. We payed for the breakfast in advance so when we checked out and ate, we left. But while leaving, the women by who we checked out ran after me. She was angry and told me I hadn't payed breakfast. So she told me to come back with her, like a little child. Then, when I told her I payed in advance, she became very agressive (with all of the other guests around us having breakfast hearing her agressive tone). So I lost my patience and got angry with her and luckily for me I still had the invoice in my backpack. So I gave her the invoice and then she started to make excuses. But I was so insulted by this complete lack of professionalism that I left. I will never in my life come back to this insane place. Shame on you, waldhorn.
