BMW Stuttgart

5 Dhanush Devaraj - 6 months ago

Very impressive colleagues (Mr Rainer Fuchs)who made my purchase look so simple.10 days from the date of confirmation the car was delivered on-time with all necessary documentation and easy procedures. Highly recommended if you are looking for BMW as your next buy.

2 Lance Kenley - 2 months ago

Been taking my car here for 5 years. Service is so bad, I'm considering never buying another BMW. They charged me 150€ to steam clean under the spoiler because water wasn't draining, instead of just telling me that I need to do that when it gets clogged. They don't use my oil when I bring it, or just don't change my oil, even though it was the oil from the manual. My buddies car was dented when he went to pick it up and they claimed it was already like that--it wasn't. If you make an appointment to drop your car off for service, the service rep won't be there or you'll have to wait 20 min, even though you had an appointment.

5 Pankaj Kumar Prasad - 6 days ago

Very good service! I bought a 530d Touring from Mr. Tkalec and it was perfect. It deserves 5 Star. I am happy with my purchase.

5 Gianmaria Bergamaschi - 2 months ago

I bought a car as intra-community deal from Mr. Jens Nonnenmacher , a competent seller ! So everything was quick and easy . Five stars all deserved ! Best Regards from Euro Target

1 SC - a month ago

I recently purchased a vehicle from BMW Military Sales in Stuttgart by Patch Barracks.

After receiving the vehicle their customer service took a drastic turn for the absolute worse.

Communication went from good to terrible and after receiving my vehicle on 9 August 2022, I am still waiting to receive my overpayment.

Emails typically go answered for days and then answers often make no sense.

Request for clarifications again go unanswered.
I have purchased five new BMWs, all through the Local Military Sales here in Germany (Wuerzburg, Wiesbaden, and K-Town). I have never had an unsatisfactory experience until now.

Unfortunately, there is a first time for everything.

5 Ngoc Tinh NGUYEN - 5 months ago

I strongly recommend the BMW Stuttgart service especially for Mr Dennis Bruckner with his great supports. I've done everything from France (choosing the car, order and money transaction, etc.) with Dennis, I've only been in Stuttgart for picking up my BMW car. My car is perfect as delivery, even more perfect than what I expect !!! Thanks a lot Dennis!

1 david matter - 4 months ago

A Joke !
A month ago the BMW service provider sent me there to get a tire fixed. It was urgent (as always). After confirming the details with the provider, i drove there through traffic for about 20 minutes. At that moment the secretary calls me to tell me they wont be able to take my car but, if I want to, to still come and they would help me get in contact with the “Urgent Care” service. I get there 10 minutes later and the secretary stands in the front of the office smoking, and tells me “I am so sorry but we wont be able to help you”.... Saddly, I drive around - just lost an hour.
Fast forward 2 weeks, I need to get my oil changed... Service provider tells me I should go there again. Hopeful as I am, I though my last bad impression was no luck. So I book an appointment for in 2 weeks.
I get there this morning, gave my car. I call back at noon to check on it, to be quickly pushed away “yeah yeah, someone will call you back”. At 6:30ish, I call back checking on it (as it is my car, and I need it) to be explained that I can’t pick it up because it is closed even though, well, I need my car.. And no, there is no solution, and no, there is no real way to talk to anybody.

What is frustrating, is not even the mistakes and lack of answers, but the direspect in the verbal communication, the “I am sorry but I don’t care attitude, you’ll be served when we have time”.

I guess I thought BMW had higher standards.

Indefinetly do not recommand it.